Hours for the various CITES facilities may vary from the norm during summer break, which begins Monday, May 13, and ends Monday, Aug. 26, the first day of classes for the Fall 2013 semester.
There are two University holidays during this period: Memorial Day, Monday, May 27; and Independence Day, Thursday, July 4; the CITES groups are closed on these holidays (except for IT Pro Services, which will be on call for emergencies).
If you have any general questions regarding availability of CITES facilities or services, please contact the CITES Help Desk at 217-244-7000 or 800-531-2531, or send email to firstname.lastname@example.org. For specific facilities or services, please use the information or links in the table below.
|CITES and CIO Administration||The CITES administrative offices will be open from 8:00 a.m. to 12:00 p.m. and 1:00 p.m. to 5:00 p.m. Mondays through Fridays.
The CIO administrative office will be open from 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 5:00 p.m., Mondays through Fridays.
|CITES Help Desk||The CITES Help Desk (1211 DCL) will be open 8:30 a.m. to 5:00 p.m. Mondays through Fridays, for in-person and phone consultation. Please see the CITES Help Desk home page for more details.
Campus IT professionals should continue to call (217) 244-1000 to report departmental emergencies. Please be sure to identify yourself as an IT Professional.
|Academic Technology Services||CITES Academic Technology Services consultants will be available from 8:30 a.m. to 5:00 p.m., Monday through Friday. To contact CITES Academic Technology Services, call 244-7000 or email email@example.com.|
|Academic Technology Services – Classroom Support||CITES Academic Technology Services – Classroom Support may be reached at (217) 333-8165 from 8:00 a.m. to 5:00 p.m., and via firstname.lastname@example.org|
|Instructional Computing Sites (ICS)||The ICS labs' hours will be posted at http://www.cites.illinois.edu/ics/labs.html.|
|OnSite Consulting||OnSite Consulting will be open 8:00 a.m to 5:00 p.m. and by appointment, Mondays through Fridays, except for the University holidays. Call 217-333-8628 or email email@example.com.|
|Service Request Management||The Service Request Management Office will be open Monday – Friday, 8:30a – 12p and 1p – 5p. The phone number is 333-1161.|
|Training Center||The Training Center (029 Illini Hall) will be open from 8:30 a.m. to 4:30 p.m., Monday through Friday.|