CITES is launching a new infographic series called Ones and Zeros that will use data to explain in greater detail how CITES helps our customers and how our services are utilized at the University of Illinois.
The first installment of Ones and Zeros takes a look at the numbers at the CITES Help Desk during the first week of classes of the Fall 2013 semester — the craziest time of the year by far.
Ones & Zeros: The CITES Help Desk during the first week of the 2013 semester
The start of the new school year is by far the busiest time of the year for the CITES Help Desk. In this installment of Ones & Zeros, we'll take a look at the problems the CITES Help Desk assisted campus with during the first week of classes (August 26 - August 30).
Top 5 most common questions
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How did customers contact the CITES Help Desk?
More about the CITES Help Desk
The CITES Help Desk provides phone, email, walk-in and online chat consulting for CITES services and other computing needs to students, staff, faculty and other affiliates of the University of Illinois at Urbana-Champaign.
CITES: Campus IT and Educational Services.