These web pages describe traditional, individual CITES services.

Going forward, Unified Communications at Illinois provides faculty, staff, and graduate students with an integrated system that offers phone, instant messaging, web/ teleconferencing services and other features.

For more information, see Voice & More with Microsoft Lync.

Special events video

For  video production services at WILL-TV, including studio live shots, contact:
Production Manager Jeff Cunningham
217-377-6825
jcnnnghm@illinois.edu

Although CITES provides no special events video services, the campus data network -- UIUCnet -- can be used to transport digital video across campus or to television networks in Chicago.

Videoconferencing

Videoconferencing requires significant bandwidth to achieve good quality. CITES has recently upgraded the campus backbone network to 10 Gb/s and is in the process of upgrading all campus buildings to 1 Gb/s connections to that backbone.

Unified Communications teleconferencing and video conferencing

As part of Unified Communications, Lync offers teleconferencing and video conferencing capabilities. To find out if you have an active Lync account, log in to MyUC. For more about using Lync to hold meetings and video conferences, see Microsoft's Online Meeting Quick Start.

Meeting Place e-Conferencing

CITES and the College of ACES provide shared e-conferencing services that offer audio, video, and web conferencing abilities. CITES concentrates on providing service to the university community; ACES concentrates on providing service to non-University members.

See CITES e-Conferencing information and ACES Audio and Computer Conferencing information for more details.

Academic Outreach videoconferencing room

Academic Outreach in the Office of Continuing Education also has a conference room set up for videoconferencing that may be rented by other units. For more information on the space, please see the online brochure Videoconferencing Center and Services or contact Academic Outreach (oce-video@ad.uiuc.edu; 244-7722).

Streaming video

CITES holds a campuswide site license for RealAudio’s Helix streaming video server software. The Helix server software can stream Real, Windows Media, and QuickTime formats. There are one-time and recurring costs to participate in the campus license. For more information, contact the University of Illinois WebStore (webstore@uiuc.edu; 265-6346). 

The UIUC Educational Media Group, a campus user group, has formed to develop and share best practices and standards for streaming media. To learn more or to get involved with the group, contact Jack Brighton (jackb@uiuc.edu; 333-0850), visit the Educational Media Resources web site, or subscribe to their listserv (edmedia-l@listserv.illinois.edu).