Answers to questions about your software & hardware options with UC at Illinois.
Answers to questions about your email client options with UC at Illinois.
Answers to questions about your voice (VoIP) account and telephone hardware options with UC at Illinois.
For more information about UC at Illinois, help, instructions, & troubleshooting, please see:
- Unified Communications Help & Guides
- UC info for faculty, students, retirees, etc.
- Exchange Services (email, calendaring, etc.)
- Lync FAQ (on the CITES Wiki)
- Troubleshooting and Known Issues (on the CITES Wiki)
If you don't see your questions or answers on these pages, please email firstname.lastname@example.org. A special queue has been set up in our ticketing system to facilitate our handling of your UC at Illinois feedback. Should you need more immediate assistance, you are also welcome to call the CITES Help Desk at (217) 244-7000 or (800) 531-2531.