Troubleshooting Unified Communications
This page answers questions about Unified Communications.
About your account
Information about your own account is available at:
- Log in with your NetID and AD password.
If you can log in to the web interface, you'll see information about your account status, including whether or not you have Lync enabled and what your temporary Lync phone number is.
If you can't log in to this interface, you can contact the CITES Help Desk for assistance in learning your account status and temporary number.
More troubleshooting and frequently asked questions
UC services in general
Frequently Asked Questions about Unified Communications
Things to Consider when Purchasing UC Devices
Voice services
Lync troubleshooting and known issues for end users and IT pros
Email and calendaring services
CITES Email documentation for end users
Moving to Exchange wiki site for IT pros
Contact the Help Desk
If you need more help, contact the CITES Help Desk.