As a retiree, you will be able to use Unified Communications (UC) to send and receive email. You will also be able to manage appointments and share your calendar with others.
Your email address, firstname.lastname@example.org, will remain the same. In many cases, the way you check your email, store your contacts, and schedule meetings will be very similar to what you do now, although you may need to update to the latest software. For example, if you use Microsoft Outlook, you can continue to use it. You can also continue to check your email online, although you should go to https://webmail.illinois.edu.
Online tutorial pages and in-person training workshops for UC are available for Windows & Mac.
All UC at Illinois workshops for Outlook and Lync will continue to be offered at no cost to faculty, staff, professional students, graduate students, and retirees of the Urbana campus.
See UC Training for more information.
Why should I use my Exchange account, rather than forwarding my mail to another email service?
Unless you are leaving campus, CITES strongly discourages faculty, staff, and graduate students from forwarding their email for the following reasons:
- You risk violating FERPA and other regulations. These laws protect student information or other confidential information from being disclosed to a third-party, which includes companies that provide email services.
- Your other account might be subject to Freedom of Information Act (FOIA) requests. University business records stored in a private email account may render the entire account subject to FOIA requests for searches for relevant documents.
- If you have a Lync Enterprise Account, you may not receive voice mail. The campus Unified Communications system relies on functionality within your Exchange 2010 account to deliver voice mail.
- CITES cannot provide support if problems ensue from forwarding your email. Due to how email traffic flows into and out of the campus Exchange system, redirecting your email will result in your email being delivered to two separate locations. Official University correspondence and email from any other Exchange user will be delivered to your official University email account (Exchange) regardless of your forward setting. You are solely responsible for any consequences resulting from this change.
Again, it is important to note that official University email correspondence (Exchange to Exchange) sent to your Exchange account will not be forwarded to a third-party email service. This remains true even if you opt to have email that is sent to you at email@example.com forwarded to a third party account through EDE redirecting. Therefore, it is important to check your Exchange account regularly to be sure that you are not missing any messages sent to you from campus units, faculty or staff.
Exception: Forwarding your email might be a good idea for those who leave campus. Your Exchange 2010 email account will be deactivated 30 days after you graduate, but email redirection will continue to work for approximately two years so that you can receive email sent to firstname.lastname@example.org alias and you have an opportunity to request that your contacts update their address books.
Help & Support
The CITES web site is a good resource for information about Exchange 2010 and migrating.
- If you have general questions about Exchange 2010, visit http://www.cites.illinois.edu/exchange/.
- If you’d like up-to-date information about Unified Communications, visit http://www.cites.illinois.edu/uc/