Please contact your CITES Unit Coordinator to order new services or to modify existing services. Each academic and administrative unit on campus assigns a CITES Unit Coordinator that is authorized to place CITES Service Requests for that unit.
If your unit needs monthly or ad-hoc reports regarding service requests or billing statements, you should authorize one or more staff member(s) for advanced reporting access.
To order cellular services for departmental use, see the Cellular Telephone Ordering Procedures.
To locate your department's unit coordinator:
- Contact Service Request Management at 333-1161
- Visit https://pinnacle.cites.illinois.edu/pinnacleweb/AccessList.html