Telephone and Voice
For more information about these services, contact Service Request Management.
These web pages describe traditional, individual CITES services.
Going forward, Unified Communications at Illinois provides faculty, staff, and graduate students with an integrated system that offers phone, instant messaging, web/
teleconferencing services and other features.
For more information, see Voice & More with Microsoft Lync.
Campus Voice Services
Campus Voice Services: Links to information about local & long distance phone service, Illicall, CITES cellular services, and more.
Cell Phones
Changes to cellular service
On January 17, 2012, CITES must deactivate existing University-provided cellular services that that do not comply with the University's Office of Business and Financial Services (OBFS) new policy on Mobile Communications Equipment and Related Services for University Business. There are other deadlines that precede the January deactivation date. Please see Changes to CITES Cellular Services Provisioning for further information.
Land-Line Phones
- Voice Mail
- Teleconferencing
- Student Calling Services
- Your phone's advanced features: Telephone Lines and Extensions
- International long-distance rates: Long Distance Telephone Services
Support for Campus Telecommunications Services
- Training and Consulting
- Installations and Repairs
- Data Communications
- Communications Guidelines
- Ordering and Reporting CITES Services and Equipment
To Find a Phone Number
Campus Phonebook: Online directory
Campus Automated Attendant: (217) 333-1000