CITES provides telecommunications services to a majority of campus users with UC Voice (Lync), a Voice Over IP (VoIP)-based service. CITES provides other telecommunications services as well, such as Centrex-based land-line emergency telephone and data communication services. CITES also provides campus users with cellular phone and mobile device services.
No matter what kinds of telecommunications services are needed, however, University employees or University departments must request these services from their designated Telecomm Unit Coordinators (TUCs). To locate your TUC, log in to the Advanced Reporting Access list with your NetID and password.
For more information about the resources which are available to Telecomm Unit Coordinators, please see Telecommunications Services Overview.
UC Voice (Lync) is a set of services that provide email, calendaring, telephony, voice mail, instant messaging, and audio, video, and web conferencing to the Urbana campus. UC Voice is available to faculty, staff, and graduate students via their departments.
For more information about UC Voice, please see Voice & More with Microsoft Lync.
Land-line-based Centrex provides several telecommunications services. Centrex is available for non-University organizations as well as campus units located on the Champaign-Urbana campus. Centrex is also available to students located in University-owned residence halls (except Orchard Downs).
Data communications services
Data Communications Services provides a number of networking solutions for campus, including connections within and between campus locations and connections between campus and Urbana-Champaign.
Cellular services are offered to University departments on the Urbana-Champaign campus for use of University business.
See CITES Cellular Telephone Service for more information about eligibility.
Support for Campus Telecommunications Services