CITES Student Calling Services
Basic Telephone Line
This basic service includes local calling and standard features. Optional features and a PBN for long distance calling are also available. Availability and rates can change at any time without prior notice.
Installation: $65
Basic service: $22.60 plus tax/month
Standard Features
Call Transfer
Consultation
Hold
Last Number Redial
Ring Again
Three-Way Conference Calls
Optional Features
Voice Mail
Caller ID
Call Waiting
Speed Dialing (10-number list)
Long Distance PBN
Pinnacle Customer Portal
Use the Pinnacle Customer Portal to:
- order, change, or cancel services
- report trouble
- view billing details.
Dialing Patterns
From One Campus Phone to Another
Urbana, Champaign, Savoy and other Local Calling
Long Distance Dialing Patterns
General Information
Service Period & Continuing Service
Contact Us
Telephone
Billing Questions: 217-333-4349 (CITES Business Office)
Service Questions: 217-333-1161 (CITES Service Request Management)
Walk-In
1110 Digital Computer Lab
1304 West Springfield Avenue
Urbana IL 61801
8:30am to 5:00pm except University holidays
Order – Change – Report Trouble