Help with passwords (NetID, Active Directory, etc.), links to account login pages, and what happens to your accounts when you leave campus.
Help with MS Exchange, file sharing via U of I Box, and collaboration technologies such as video conferencing.
Help with wireless, VPN setup, walkup access, and other connectivity topics.
Help with land line telephones, cellphones, voice mail, paging, and other phone-related topics.
Campus computer labs and classrooms with computers, printers, scanners, and AV equipment.
Where to get cheap and free software, and software training options.
Help with Illinois Compass for students and instructors, podcasting, and other digital media production.