Retirement and Discontinuation of Redirects

The CITES website will be retired on February 1, 2016. Please update any bookmarks to point to the new Technology Services website (external link).

Services & Info

Accounts and Passwords

Help with passwords (NetID, Active Directory, etc.), links to account login pages, and what happens to your accounts when you leave campus.

Collaboration and Calendaring

Help with MS Exchange, file sharing via U of I Box, and collaboration technologies such as video conferencing.

Connecting to the Internet

Help with wireless, VPN setup, walkup access, and other connectivity topics.

Safety and Security

How to protect your computer, data, and identity from threats with security software, emergency alert systems, and security cameras. Home of CITES Security.

Phone, Voice, and Video

Help with telephones, cellphones, voice mail, paging, teleconferencing, audiovisual, and other communication topics.

Computer Labs and Classrooms

Campus computer labs and classrooms with computers, printers, scanners, and AV equipment.


Help with Google Apps @ Illinois accounts, MS Exchange accounts, Spam Control, quota management, and other email issues.


Unified Communications

Learn more about Unified Communications at Illinois.



Where to get cheap and free software, and software training options.

Online Teaching and Learning

Help with Illinois Compass for students and instructors, podcasting, and other digital media production.


Last updated Friday, June 27, 2014, 12:25 pm