Services & Info
Accounts and Passwords
Help with passwords (NetID, Active Directory, etc.), links to account login pages, and what happens to your accounts when you leave campus.
Collaboration and Calendaring
Help with MS Exchange, file sharing via U of I Box, and collaboration technologies such as video conferencing.
Connecting to the Internet
Help with wireless, VPN setup, walkup access, and other connectivity topics.
Managing Your Computer
Troubleshooting help for computer problems, and how to protect your computer, data, and identity from online threats. Home of CITES Security.
Telephone and Voice
Help with land line telephones, cellphones, voice mail, paging, and other phone-related topics.
Computer Labs and Classrooms
Campus computer labs and classrooms with computers, printers, scanners, and AV equipment.
Email
Help with Google Apps @ Illinois accounts, MS Exchange accounts, Spam Control, quota management, and other email issues.
Software
Where to get cheap and free software, and software training options.
Online Teaching and Learning
Help with Illinois Compass for students and instructors, podcasting, and other digital media production.