CITES | University of Illinois

Index of CITES Services

A | B | C | D | E | F | H | I | K | L | M | N | O | P | S | T | U | V | W
Titlesort descending Description Service URLs Service Category
Active Directory (AD) See UIUC Active Directory
  • Networking
Application Hosting Services A service for units or groups who would like their application server hosted and administered by CITES
  • Operating Systems
Audiovisual Systems Installation Consultation, design, installation, and maintenance of audiovisual systems for colleges, departments, and individual units
  • Education
Bluestem A web-based Kerberos system that authenticates the identity of a person accessing restricted online resources or web applications
  • Security
Cabling Installation and Maintenance Services (CIMS) The Cabling Installation and Maintenance Services (CIMS) Group installs cabling infrastructure within campus buildings and maintains the external infrastructure between buildings, providing customers with installation and maintenance for voice services, wired and wireless data connectivity
  • Networking
Campus Telephone Operator Services (333-1000) A contact point for telephone numbers, email addresses, and other campus information
  • Communication
Cellular Telephone Service Cell phone service for campus departmental staff use
  • Communication
CITES Account Services See CITES Help Desk
  • Help
CITES e-Conferencing A network-based multimedia conferencing service that allows users to schedule and hold meetings and events such as audio conferences (teleconferences), web-based conferences, and video conferences
  • Communication
CITES EdTech Consulting Support for campus educators who are teaching with technology, focusing on helping them choose and implement the technologies that best complement their teaching styles and pedagogical goals
  • Education
CITES Exchange Services Messaging, calendaring, and collaboration services offered to campus
  • Email and Web
CITES Help Desk Walkup, phone, and email consulting for CITES services and computing questions
  • Help
CITES Instructional Computing Services (ICS) Staffed computer laboratories offering current software, hardware, and audio-visual equipment, and open to all members of the campus community. some labs can be reserved for instruction
  • Education
CITES Open Source Mirror of Operating Systems (COSMOS) A service to assist system/network administrators with obtaining installation software and updates for various open source operating systems by providing security patches for the more popular open source operating systems, primarily the most popular Linux distributions.
  • Operating Systems
CITES Spam Control A service that filters email sent to @uiuc.edu email addresses and removes known viruses.
  • Email and Web
  • Security
CITES Status Server A web application that supplies timely information to users of CITES services, including updates about outages and problems, regularly scheduled maintenance, and service announcements
  • Help
CITES Student Calling Services A long distance service available to all registered students, whether in university-owned or private residence halls, fraternity/sorority houses, or apartments
  • Communication
CITES Wiki The CITES Wiki is a service that allows faculty, staff, and students to create, edit, and share wiki pages. The wiki is useful for project documentation, collaborative writing, file sharing, and classroom instruction. Wiki pages can be kept private to a small work group or class, or can be published to the entire campus or made public for anyone on the internet to view.
  • Email and Web
Communications Customer Service Support and consulting for voice communication services
  • Communication
COSMOS A service to assist system/network administrators with obtaining installation software and updates for various open source operating systems by providing security patches for the more popular open source operating systems, primarily the most popular Linux distributions.
  • Operating Systems
Database Hosting Services A service for units or groups who need MS SQL database hosting but prefer to have CITES provide the database server and related resources
  • Operating Systems
Departmental Services Hourly Support Service for campus units who need help with long-term technical projects, such as web and database programming, instructional laboratory setup, or general LAN support
  • Networking
  • Operating Systems
Departmental Services Unit Support One-year or six-month contracts (between CITES Departmental Services and University departments, administrative units, colleges, or research facilities) providing on-site consultants for services such as technology implementation, network administration, and desktop computing support
  • Networking
  • Operating Systems
Domain Name Service (DNS) Domain Name Service, which maps between IP addresses (e.g., 128.174.81.26) and hostnames (e.g., status.cites.uiuc.edu)
  • Networking
Electronic Directory (ED) An online directory (formerly known as PH) that contains names, addresses, phone numbers, email addresses, and other information about students, faculty, and staff
Electronic Directory Editor A Bluestem-authenticated web application that allows users to edit the fields of their entry in the Electronic Directory
Email Paging Gateway A gateway that accepts email for NetID@pager.uiuc.edu and sends the text of the email to the pager number found in the pager field of NetID's entry in the Electronic Directory
  • Communication
Email Redirection See NetID@uiuc.edu Email Redirection
  • Email and Web
Encap Archive An archive of pre-compiled software packages for certain Unix operating systems maintained by the Systems Management Group (Systems)
  • Operating Systems
eweek

A weekly email newsletter containing brief summaries of campus announcements of general interest to faculty and staff. The Eweek service is a web service provided by Public Affairs that addresses this need.

  • Email and Web
FAST3 (A WebStore Service)

Computer and technology training available to faculty, staff, and students, in traditional instructor-led classes, customized courses to meet specific needs, and other settings

  • Education
File Storage See CITES NetFiles
  • Email and Web
Firewall Services Networking security protections positioned at the perimeter of the campus network; departmental network administrators can place their subnetwork ranges into different firewall groups with different levels of protection, depending on connectivity needs
  • Networking
  • Security
Help Desk See CITES Help Desk
  • Help
Illinois Compass An enterprise learning management system that provides tools for managing and delivering course assignments, tracking and publishing grades, and delivering online course material, all in a collaborative online environment
  • Education
Instructional Computing Sites See CITES Instructional Computing Sites
  • Education
Iris A Bluestem-authenticated web application that allows campus network administrators to view and edit CITES-managed switch ports on networks for which they are responsible
  • Networking
ITS (Integrated Teaching Systems) Classrooms A set of classrooms equipped with audiovisual systems; includes maintenance, support, and training
  • Education
Kerberos An authentication service that uses the NetID and NetID Password to validate a person's identity and permit access to secure services
  • Security
Lightweight Directory Access Protocol (LDAP) A service that allows LDAP-enabled applications (such as email software) to access directory information (such as campus Electronic Directory data)
  • Email and Web
Listserv Software that allows faculty, staff, and students to create, manage, and subscribe to campus email lists
  • Email and Web
Long Distance Telephone Services A service allowing in-state, interstate, and international direct dialing from campus departmental phones, including toll-free, prepaid, and calling card calls
  • Communication
Microsoft Web Application Hosting Services See Web Hosting Services
  • Email and Web
NetID Claiming Service A web application that informs incoming students of their assigned NetID and allows them to set their NetID password
  • Help
  • Networking
NetID@uiuc.edu Email Redirection A facility that redirects NetID@uiuc.edu email to the address specified in Electronic Directory entry for that NetID
  • Email and Web
Network Design Office (NDO) Consultation, design, and implementation of Local Area Networks (LANs) in campus-related buildings
  • Networking
Network Maintenance Troubleshooting and temporary spare network equipment for NDO-approved campus Local Area Networks (LANs)
  • Help
Network Status See UIUCnet Current Status
  • Networking
OnSite Consulting Technical support from consultants who come to your home or office site to assist with problems on PCs, Macs, or Unix on an hourly, as-needed basis
  • Help
Operations Center Support for CITES networks and services through monitoring, technical assistance, and problem tracking
  • Networking
Password Home Page A secure web site where users can change their passwords for their CITES-provided accounts
  • Security
Pinnacle Advanced Reporting An application that allows departments to view detailed billing information and to schedule automatic reports about the services they purchase
  • Communication
Pinnacle Customer Portal An application that allows individuals to view detailed billing information about the services they purchase
  • Communication
Plant Engineering Design and implementation of the communications infrastructure within and between buildings on campus
Software Services

Campus site licensing and distribution services for commonly used computer software

Solaris Software Support Server Systems Management Group's server for Solaris documentation and patches
  • Operating Systems
Spam Control See CITES Spam Control
  • Email and Web
  • Security
SSL Certificate Signatures A service that allows campus units to purchase signed SSL certificates
  • Security
Status Server for CITES See CITES Status Server
  • Networking
System Backup Service Cost-recovery network backup using IBM's Tivoli Storage Management System (TSM) for CITES-managed systems
Targeted Email

Campus-authorized email distribution to specific campus audiences. The Targeted Email service is a web service provided by Public Affairs that addresses this need.

  • Email and Web
Telephone Service Telephone service for campus, including installation, maintenance, and repair
  • Communication
Training Services

See FAST3 (A WebStore Service)

  • Education
U of I Webstore

See Software Services

  • Operating Systems
UIUC Active Directory (AD) A hosted central directory service that allows departmental network administrators to manage user access, security policy, and systems and network resources
  • Networking
  • Operating Systems
  • Security
UIUCnet The high-speed network connecting nearly every departmental and college building on campus; available to students, faculty, and staff
  • Networking
UIUCnet Current Status Real-time status page for current operation of UIUCnet network segments
  • Networking
UIUCnet Wireless A wireless network that allows approved users with wireless-enabled devices to connect to the access points located around the campus
  • Networking
Video Services Videoconferencing, streaming web video, and special events video
  • Communication
Virtual Private Network (VPN) Server A service that provides security over wireless connections and allows people connecting through third-party Internet service providers to access University of Illinois at Urbana-Champaign services that require UIUCnet-based IP addresses
  • Networking
Voice Mail Voice messaging service for use with campus telephone numbers
  • Communication
Walkup Computing A service that provides authenticated access to the campus network and the Internet for portable computers in certain locations
  • Networking
Web Hosting Services A service for units or groups who need web hosting but prefer to have CITES provide the web server and related resources
  • Email and Web
Web Publishing See CITES NetFiles
  • Email and Web
Wiki See CITES Wiki
  • Email and Web
Windows Software Update Service A tool for campus network and system administrators to use for managing and distributing critical Windows patches that resolve known security vulnerabilities and other stability issues in Microsoft Windows operating systems
  • Networking
  • Operating Systems
  • Security
Wireless Networking See UIUCnet Wireless
  • Networking
Workstation Services Group (WSG) Contract Support Ongoing cost-recovery Unix system administration support for individuals or groups. WSG operates as part of the Systems Management Group.
  • Operating Systems
Workstation Services Group (WSG) General Support General technical support for system administration problems on AIX, HP-UX, Linux, and Solaris. WSG operates as part of the Systems Management Group.
  • Operating Systems
Workstation Services Group (WSG) Hourly Support One-time cost-recovery Unix system administration support for individuals or groups. WSG operates as part of the Systems Management Group.
  • Operating Systems