CITES | University of Illinois

CITES Service Catalog

Titlesort descending Description Documentation Links
Accessibility Outreach Service
This service offers the expertise of CITES accessibility staff  to campus departments...
Active Directory
Active Directory provides a campus-wide infrastructure for authentication and authorization,...
AD Class Rosters
Class Rosters are Active Directory Security Groups based on student enrollment. This means...
Application Development

This service is the development of API and GUI interfaces to work with campus products such as...

Campus LDAP
A directory of all people and non-person entities with NetIDs on the Urbana campus containing...
Campus Mailing Lists

An easy to use email discussion list service for university faculty, staff, and students for...

Campus Network
The Campus Network allows for Ethernet-based data communications by either wired or wireless...
Capital Construction Analysis

Work with campus stakeholders to establish best practices for classroom technology.

Capital Construction Implementation

Design and integrate AV technology for any capital construction project.

Capital Construction Support

Helps end users acquire skills on how to use AV technology through one-on-one training or...

CCTV Security Cameras
The CCTV or Security Camera service is a partnership between campus Public Safety and CITES to...
Cellular Services
Mobile communications services (voice and/or data) and any associated equipment obtained via...
Central Registry

Central identity repository for the Urbana campus

Centrex
Copper-based telephone service used in situations where Lync does not meet needs.
Cerebro

This tool provides a consolidated view of various end-user directory and identity information to...

CITES Enterprise Backup Service

Enterprise-class backup and archival.

CITES Help Desk
Support for students, faculty, staff and members of the university community on a variety of...
CITES Password Manager

Centralized web site where users can change campus passwords and reset forgotten passwords

CITES SAN
The CITES SAN is a Fibre Channel network connecting servers to storage within the DCL Data...
CITES View
A reliable service and performance monitoring and notification solution for CITES operations...
CITES VPN
The CITES VPN allows students, faculty and staff to authenticate with their University of...
CITES Wiki
A web-based document authoring and collaboration tool which allows people to add, modify, or...
Computer registration

None Listed

Consultation on Illinois Compass 2G
We consult with faculty, students and staff on how to use Illinois Compass 2g service to...
Contacts Database
A database of CITES configuration items (hosts, networks, domains, contacts, etc) and their...
Creative Services

Recording and editing of rich media projects for use in instruction, research, or outreach....

Database Hosting
Database Hosting encompasses structured database storage, access, design, and administration....
Datacenter Services

The CITES DataCenter offers secure co-location facilities with uninterrupted power supplies,...

Email Relays
Email relays are the secure infrastructure that routes email messages to and from campus. One...
Emergency Phones

This service provides emergency phones throughout campus including kiosk phone and phones in...

Emerging Instructional Technologies Pilot Program

Extensive technical and pedagogical consulting, training and support, loanable technology and...

Endpoint Management GPOs Combined Group Policy Objects for purposes of sharing with IT Pro community
eText

Digital book textbook sales and distribution platform for titles produced by campus authors as...

Event Recording & Live Streaming

Recording and live streaming of events and guest speakers across campus

Exchange
Exchange is a collection of collaborative applications used by faculty, staff and graduate...
Field Consulting

CITES Field Consulting provides University departments, administrative units, colleges, and...

Firewall
Campus firewall groups provide protection to campus hosts from internet hosts.  Pre-defined...
Flipped Classroom/Micro Lecture Consulting Consulting and training for faculty who wish to record micro lectures to integrate into their...
General Assignment Classroom Analysis

Design and integrate AV technology for general assignement classrooms. Helps faculty, staff, and...

General Assignment Classroom AV Systems

Design and integrate AV technology for general assignment classrooms.

General Assignment Classroom Support

Helps faculty, staff, and teaching assistants acquire skills on how to use instructional...

Google Apps @ Illinois

Google Apps @ Illinois is a suite of communication and productivity applications that provides...

Host Management

Provides management and oversight of the IP allocations assigned to the University, assigns new...

i>clickers

i>clicker provides user-friendly technology that enables presenters and participants to...

IBM Endpoint Manager

Endpoint Manager lowers the total cost of managing and securing mobile devices, laptops,...

Illini-Alert

The Illini-Alert service sends email and text messages, posts to Facebook and Twitter, and...

Illinois Compass 2G

Illinois Compass 2g is the online Learning Management System for the University of Illinois at...

Infrastructure Installation & Maintenance

Installation and maintenance of the data and voice cabling infrastructure within campus...

IP Address Management

IP address management is a comprehensive service that allow the university to manage and...

Iris

Iris provides a self-service interface to network admins to manipulate a subset of functions of...

Jira

JIRA is a project and work ticketing system that is highly customizable and supports custom...

Kaltura

This service allows campus users to upload and share multimedia from Illinois Compass, Moodle,...

Lab Spaces as Classrooms

Reliable computer access for teaching and learning needs in a classroom setting.

Labs as General Use Computer Labs

Reliable computer access for academic computing and printing needs for faculty, staff, and...

Lecture Capture

We coordinate with and assist a professor or unit with the correct tool for their need to...

Locating Services

This service locates and marks all voice and data copper and fiber cables that are run outside...

Log Management

Secure log storage and management allows University of Illinois-related entities to properly...

Lync

Lync is a collection of communications tools for faculty, staff and graduate students. Instant...

Malwarebytes

CITES provides malware protection to the campus community and provides a central management...

McAfee ePO

The service offered allows for an IT Pro to quickly enable FDE on managed systems, escrowing the...

Media in the Curriculum Consulting

We assist faculty with integrating media into their course curriculum while also training them...

Microsoft Platform Hosting

Provide a secure, highly-available and centrally-managed platform running Microsoft Windows...

Mobile Device Management

Service to manage applications and settings on Mobile devices such as Phones and Tablets.

NetID Claim

NetID Claim is used by incoming students to obtain their system assigned NetID and to set up...

OnSite Consulting

A fee based service that sends a trained computer service technician anywhere in the Champaign-...

PCI Network

The PCI network is a purpose built network to meet the security requirements of the units...

PIE

Publish.illinois.edu Blogging and self publishing platform based on WordPress

Pinnacle Hosting

Pinnacle is an IT and communications service management application offered to groups to manage...

Plant Professional Services

Consultation for the design, engineering, and installation of data and voice communications...

Printing for Departments

A contracted service to provide printing services on behalf of a department.

Printing for Users

A fee based service available to faculty, staff, and students in computer labs to print...

Rightfax

A server-based fax solution for creating, sending, receiving, and managing faxes directly from a...

Secunia

Endpoint management tool to help in patching third party software and checking patch compliance...

Security & Privacy Consulting

Security is available to consult with any campus entities regarding security and privacy needs...

Security CD

None Listed

Security Training & Awareness

This is an umbrella service that encompasses the areas where security interacts with users. The...

Shibboleth

An authentication system that provides single sign-on to many web-based applications both on and...

SLB/GSLB

Sever Load Balancing (SLB) and Global Server Load Balancing provide scalability and HA...

Software Sales & Distribution

U of I WebStore provides a central location for students, faculty and staff to obtain software...

Spinning Disk Storage

Large scale, high performance online data storage accessible via Fibre Channel or iSCSI.

SSL Certificates

This service tracks and documents issues of secure certificates used by campus units. It also...

Status

A webpage where customers can view outages and degradations of CITES services.

Support Pro

This tool will provide a consolidated view of various end-user directory and identity...

Training Services (FAST 3)

FAST3 technology training provides opportunities for faculty, staff, students, and members of...

U of I Box

U of I Box is a secure cloud storage service available to all students, faculty and staff at the...

UNIX Platform Hosting

Standardized, efficient hosting platform for CITES services.

Usability Consulting Service

This service offers the expertise of CITES usability staff to conduct custom usability...

Utility License Agreement Abstracts

This service allows qualified non-campus entities to lease CITES-managed fiber and space to...

VMware Hosting

Low-cost highly reliable virtual machine hosting.

Vulnerability Management

This is a service that performs information security vulnerability detection tasks.

Walkup

Walkup computing provides authenticated wired access to the campus network (UIUCnet).  Users...

WINS

Windows Internet Naming Service (WINS) is a variation of DNS used by Windows servers and...

Wireless

The campus wireless network provides network connectivity for wireless devices such as laptops,...

WSUS

Utilizing endpoint management services or campus WSUS service managed machines can seamlessly...