Index of CITES Services
Title |
Description | Service URLs | Service Category |
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| Active Directory (AD) | See UIUC Active Directory |
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| Application Hosting Services | A service for units or groups who would like their application server hosted and administered by CITES |
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| Audiovisual Systems Installation | Consultation, design, installation, and maintenance of audiovisual systems for colleges, departments, and individual units |
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| Bluestem | A web-based Kerberos system that authenticates the identity of a person accessing restricted online resources or web applications |
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| Cabling Installation and Maintenance Services (CIMS) | The Cabling Installation and Maintenance Services (CIMS) Group installs cabling infrastructure within campus buildings and maintains the external infrastructure between buildings, providing customers with installation and maintenance for voice services, wired and wireless data connectivity |
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| Campus Telephone Operator Services (333-1000) | A contact point for telephone numbers, email addresses, and other campus information |
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| Cellular Telephone Service | Cell phone service for campus departmental staff use |
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| CITES Account Services | See CITES Help Desk |
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| CITES e-Conferencing | A network-based multimedia conferencing service that allows users to schedule and hold meetings and events such as audio conferences (teleconferences), web-based conferences, and video conferences |
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| CITES EdTech Consulting | Support for campus educators who are teaching with technology, focusing on helping them choose and implement the technologies that best complement their teaching styles and pedagogical goals |
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| CITES Exchange Services | Messaging, calendaring, and collaboration services offered to campus |
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| CITES Help Desk | Walkup, phone, and email consulting for CITES services and computing questions |
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| CITES Instructional Computing Services (ICS) | Staffed computer laboratories offering current software, hardware, and audio-visual equipment, and open to all members of the campus community. some labs can be reserved for instruction |
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| CITES Open Source Mirror of Operating Systems (COSMOS) | A service to assist system/network administrators with obtaining installation software and updates for various open source operating systems by providing security patches for the more popular open source operating systems, primarily the most popular Linux distributions. |
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| CITES Software Webstore | See Software Services |
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| CITES Spam Control | A service that filters email sent to @uiuc.edu email addresses and removes known viruses. |
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| CITES Status Server | A web application that supplies timely information to users of CITES services, including updates about outages and problems, regularly scheduled maintenance, and service announcements |
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| CITES Student Calling Services | A long distance service available to all registered students, whether in university-owned or private residence halls, fraternity/sorority houses, or apartments |
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| CITES Training Services | Computer and technology training available to faculty, staff, and students, in traditional instructor-led classes, customized courses to meet specific needs, and other settings |
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| CITES Wiki | The CITES Wiki is a service that allows faculty, staff, and students to create, edit, and share wiki pages. The wiki is useful for project documentation, collaborative writing, file sharing, and classroom instruction. Wiki pages can be kept private to a small work group or class, or can be published to the entire campus or made public for anyone on the internet to view. |
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| Communications Customer Service | Support and consulting for voice communication services |
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| COSMOS | A service to assist system/network administrators with obtaining installation software and updates for various open source operating systems by providing security patches for the more popular open source operating systems, primarily the most popular Linux distributions. |
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| Database Hosting Services | A service for units or groups who need MS SQL database hosting but prefer to have CITES provide the database server and related resources |
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| Departmental Services Hourly Support | Service for campus units who need help with long-term technical projects, such as web and database programming, instructional laboratory setup, or general LAN support |
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| Departmental Services Unit Support | One-year or six-month contracts (between CITES Departmental Services and University departments, administrative units, colleges, or research facilities) providing on-site consultants for services such as technology implementation, network administration, and desktop computing support |
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| Domain Name Service (DNS) | Domain Name Service, which maps between IP addresses (e.g., 128.174.81.26) and hostnames (e.g., status.cites.uiuc.edu) |
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| Electronic Directory (ED) | An online directory (formerly known as PH) that contains names, addresses, phone numbers, email addresses, and other information about students, faculty, and staff | ||
| Electronic Directory Editor | A Bluestem-authenticated web application that allows users to edit the fields of their entry in the Electronic Directory | ||
| Email Paging Gateway | A gateway that accepts email for NetID@pager.uiuc.edu and sends the text of the email to the pager number found in the pager field of NetID's entry in the Electronic Directory |
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| Email Redirection | See NetID@uiuc.edu Email Redirection |
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| Encap Archive | An archive of pre-compiled software packages for certain Unix operating systems maintained by the Systems Management Group (Systems) |
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| eweek |
A weekly email newsletter containing brief summaries of campus announcements of general interest to faculty and staff. The Eweek service is a web service provided by Public Affairs that addresses this need. |
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| File Storage | See CITES NetFiles |
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| Firewall Services | Networking security protections positioned at the perimeter of the campus network; departmental network administrators can place their subnetwork ranges into different firewall groups with different levels of protection, depending on connectivity needs |
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| Help Desk | See CITES Help Desk |
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| Illinois Compass | An enterprise learning management system that provides tools for managing and delivering course assignments, tracking and publishing grades, and delivering online course material, all in a collaborative online environment |
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| Instructional Computing Sites | See CITES Instructional Computing Sites |
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| Iris | A Bluestem-authenticated web application that allows campus network administrators to view and edit CITES-managed switch ports on networks for which they are responsible |
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| ITS (Integrated Teaching Systems) Classrooms | A set of classrooms equipped with audiovisual systems; includes maintenance, support, and training |
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| Kerberos | An authentication service that uses the NetID and NetID Password to validate a person's identity and permit access to secure services |
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| Lightweight Directory Access Protocol (LDAP) | A service that allows LDAP-enabled applications (such as email software) to access directory information (such as campus Electronic Directory data) |
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| Listserv | Software that allows faculty, staff, and students to create, manage, and subscribe to campus email lists |
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| Long Distance Telephone Services | A service allowing in-state, interstate, and international direct dialing from campus departmental phones, including toll-free, prepaid, and calling card calls |
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| Microsoft Web Application Hosting Services | See Web Hosting Services |
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| NetID Claiming Service | A web application that informs incoming students of their assigned NetID and allows them to set their NetID password |
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| NetID@uiuc.edu Email Redirection | A facility that redirects NetID@uiuc.edu email to the address specified in Electronic Directory entry for that NetID |
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| Network Design Office (NDO) | Consultation, design, and implementation of Local Area Networks (LANs) in campus-related buildings |
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| Network Maintenance | Troubleshooting and temporary spare network equipment for NDO-approved campus Local Area Networks (LANs) |
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| Network Status | See UIUCnet Current Status |
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| OnSite Consulting | Technical support from consultants who come to your home or office site to assist with problems on PCs, Macs, or Unix on an hourly, as-needed basis |
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| Operations Center | Support for CITES networks and services through monitoring, technical assistance, and problem tracking |
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| Password Home Page | A secure web site where users can change their passwords for their CITES-provided accounts |
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| Pinnacle Advanced Reporting | An application that allows departments to view detailed billing information and to schedule automatic reports about the services they purchase |
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| Pinnacle Customer Portal | An application that allows individuals to view detailed billing information about the services they purchase |
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| Plant Engineering | Design and implementation of the communications infrastructure within and between buildings on campus | ||
| Software Services | Campus site licensing and distribution services for commonly used computer software | ||
| Solaris Software Support Server | Systems Management Group's server for Solaris documentation and patches |
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| Spam Control | See CITES Spam Control |
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| SSL Certificate Signatures | A service that allows campus units to purchase signed SSL certificates |
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| Status Server for CITES | See CITES Status Server |
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| System Backup Service | Cost-recovery network backup using IBM's Tivoli Storage Management System (TSM) for CITES-managed systems | ||
| Targeted Email |
Campus-authorized email distribution to specific campus audiences. The Targeted Email service is a web service provided by Public Affairs that addresses this need. |
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| Telephone Service | Telephone service for campus, including installation, maintenance, and repair |
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| Training Services | See CITES Training Services |
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| UIUC Active Directory (AD) | A hosted central directory service that allows departmental network administrators to manage user access, security policy, and systems and network resources |
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| UIUCnet | The high-speed network connecting nearly every departmental and college building on campus; available to students, faculty, and staff |
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| UIUCnet Current Status | Real-time status page for current operation of UIUCnet network segments |
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| UIUCnet Wireless | A wireless network that allows approved users with wireless-enabled devices to connect to the access points located around the campus |
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| Video Services | Videoconferencing, streaming web video, and special events video |
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| Virtual Private Network (VPN) Server | A service that provides security over wireless connections and allows people connecting through third-party Internet service providers to access University of Illinois at Urbana-Champaign services that require UIUCnet-based IP addresses |
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| Voice Mail | Voice messaging service for use with campus telephone numbers |
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| Walkup Computing | A service that provides authenticated access to the campus network and the Internet for portable computers in certain locations |
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| Web Hosting Services | A service for units or groups who need web hosting but prefer to have CITES provide the web server and related resources |
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| Web Publishing | See CITES NetFiles |
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| Wiki | See CITES Wiki |
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| Windows Software Update Service | A tool for campus network and system administrators to use for managing and distributing critical Windows patches that resolve known security vulnerabilities and other stability issues in Microsoft Windows operating systems |
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| Wireless Networking | See UIUCnet Wireless |
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| Workstation Services Group (WSG) Contract Support | Ongoing cost-recovery Unix system administration support for individuals or groups. WSG operates as part of the Systems Management Group. |
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| Workstation Services Group (WSG) General Support | General technical support for system administration problems on AIX, HP-UX, Linux, and Solaris. WSG operates as part of the Systems Management Group. |
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| Workstation Services Group (WSG) Hourly Support | One-time cost-recovery Unix system administration support for individuals or groups. WSG operates as part of the Systems Management Group. |
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