What to Do If You've Forgotten Your NetID Password
This page describes how you can reset a forgotten NetID password.
If you don't remember your NetID password, you can reset it in four ways:
- Online: If you have set up your security questions, you can use them to reset your NetID password with the CITES Password Manager.
- Setting security questions now will allow you to reset your NetID password if you forget it in the future. To set your security questions, go to the CITES Password Manager.
- In person: Bring a photo ID to the CITES Help Desk.
- By fax: Print the Password Change Form and follow the instructions on the form.
- Within your department: If your department or unit has a password registrar (that is, someone authorized to set or reset passwords), you may contact that person for assistance.