CITES | University of Illinois

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  2. managing your accounts and passwords
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  4. forgot NetID password

What to Do If You've Forgotten Your NetID Password

This page describes how you can reset a forgotten NetID password.

If you don't remember your NetID password, you can reset it in four ways:

  • Online: If you have set up your security questions, you can use them to reset your NetID password with the CITES Password Manager.
    • Setting security questions now will allow you to reset your NetID password if you forget it in the future. To set your security questions, go to the CITES Password Manager.
  • In person: Bring a photo ID to the CITES Help Desk.
  • Within your department: If your department or unit has a password registrar (that is, someone authorized to set or reset passwords), you may contact that person for assistance.
  • As of August 15, 2011, faxing in a password change is no longer permitted.