CITES | University of Illinois

2009 Winter Break Schedule

This page contains information about CITES department hours over winter break.

Hours for the various CITES facilities may vary from the norm during the winter break, which begins Saturday, December 19, 2009 and ends Tuesday, January 19, 2010, the first day of classes for Spring Semester 2009.

All CITES offices and facilities are closed on University holidays. Additionally, many CITES offices and facilities are closed on reduced service days (more details available in the table below). The holidays and reduced service days are:

  • Thursday, December 24: University holiday
  • Friday, December 25: University holiday
  • Monday, December 28: Reduced service day
  • Tuesday, December 29: Reduced service day
  • Wednesday, December 30: Reduced service day
  • Thursday, December 31: University holiday
  • Friday, January 1: University holiday
  • Monday, January 18: University holiday

If you have any questions regarding availability of CITES facilities or services, please contact the CITES Help Desk at (217) 244-7000 or (800) 531-2531, or email consult@illinois.edu. For specific facilities or services, please use the information or links in the table below.

Group Hours
CITES and CIO Administration The CITES administrative offices will be open 8:00 a.m. to 12:00 p.m. and 1:00 p.m. to 5:00 p.m. Mondays through Fridays, excluding the University holidays and reduced service days.
The CIO administrative office will be open from 8:30 a.m. to 12 p.m. and 1:00 p.m. to 5 p.m., Mondays through Fridays, excluding the University holidays and reduced service days.
CITES Help Desk The CITES Help Desk (1211 DCL) will be open 8:30 a.m. to 5:00 p.m. Mondays through Fridays, excluding the University holidays and reduced service days. There will be no evening phone hours over the break.

Although the Help Desk is not open on the University holidays and reduced services days, consultants will monitor email (consult@illinois.edu) and phone messages (217-244-7000) for emergencies.

Campus IT professionals should continue to call (217) 244-1000 to report departmental emergencies. Please be sure to identify yourself as an IT Professional.
Classroom Support Classroom Support may be reached 8:00 a.m. to 5:00 p.m. Mondays through Fridays, excluding the University holidays and reduced service days.  Call (217) 333-8165 or email classtech@illinois.edu.
Research and Learning Technologies Research & Learning Technologies consultants will be available 8:30 a.m.. to 5:00 p.m., excluding the University holidays and reduced service days. To contact CITES Research & Learning Technologies, call 244-7000 or email consult@illinois.edu.
Instructional Computing Sites (ICS) The Illini Union and Undergraduate Library sites offer some hours of operation during winter break.

Illini Union ICS lab hours:
Mondays through Fridays: Open 8 a.m. to 8 p.m.
(except for University holidays and reduced service days)
Saturdays and Sundays: Open noon to 6 p.m.

Undergraduate Library ICS lab hours:
Mondays through Fridays: Open 8 a.m. to 5 p.m.
(except for University holidays and reduced service days)
Saturdays and Sundays: Closed

Other ICS labs:
Other ICS labs will close at either 7 p.m. or 8 p.m. on Friday, December 18, and remain closed over winter break.
OnSite Consulting OnSite Consulting will be open 8:00 a.m to 5:00 p.m. and by appointment, Mondays through Fridays, excluding the University holidays and reduced service days. Please note that there will be no Mac consulting during Winter Break. Call 333-8628 or email onsite@illinois.edu.
Telecommunications During winter break, the Campus Information Operators will be available between 8:00 a.m and 6:00 p.m., Mondays through Fridays, excluding the University holidays and reduced service days. You may reach the operators at (217) 333-1000.
For CITES teleconference services, please dial (217) 333-0133 or email teleconference@illinois.edu to reach the Chief Operator. After-hours and holiday conferences can be arranged.
The Service Request Management Office will be open 8:30 a.m. to 5:00 p.m., Mondays through Fridays, excluding the university holidays and reduced service days. The phone number is (217) 333-1161.
Training Center CITES Training Services (029 Illini Hall) will be closed from December 21 to January 3, returning to normal operation on Monday, January 4. Messages regarding training may be left at (217) 333-6285.






Last updated Sunday, March 4, 2012, 11:59 pm