Hours for the various CITES facilities may vary from the norm during summer break, which begins Monday, May 18, 2008 and ends Monday, Aug. 24, 2008, the first day of classes for the Fall 2009 semester.
There are two University holidays during this period: Memorial Day, Monday, May 25; and Independence Day (observed), Friday, July 3; the CITES groups are closed on these holidays (except for IT Pro Services, which will be on call for emergencies).
If you have any general questions regarding availability of CITES facilities or services, please contact the CITES Help Desk at 217-244-7000 or 800-531-2531, or send email to firstname.lastname@example.org. For specific facilities or services, please use the information or links in the table below.
|CITES and CIO Administration||The CITES administrative offices will be open from 8:00 a.m. to 12:00 p.m. and 1:00 p.m. to 5:00
p.m. Mondays through Fridays.
The CIO administrative office will be open from 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 5:00 p.m., Mondays through Fridays.
|CITES Help Desk||The CITES Help Desk (1211 DCL) will be open 8:30 a.m. to 5:00 p.m. Mondays through Fridays, for in-person and phone consultation. Please see the CITES Help Desk home page for more details.|
|Classroom Technologies||CITES Class Tech may be reached at (217) 333-8165 from 8:00 a.m. to 5:00 p.m., and via email@example.com|
|Educational Technologies||CITES EdTech consultants will be available from 8:30 a.m. to 5:00 p.m., Monday through Friday. To contact CITES EdTech, call 244-7000 or email firstname.lastname@example.org.|
|Engineering Workstations (EWS)||Please see the listing of EWS hours.|
|Instructional Computing Sites (ICS)||Most ICS labs will be closed over Summer Break. The Illini Union site will be open from 8 a.m. to 10 p.m. Monday through Friday and from noon to 5 p.m. on weekends. The Undergraduate Library site will be open from 8 a.m. to 6 p.m Monday through Friday and from 1 p.m. to 4 p.m. on weekends. For more information, contact ICS at 265-7483.|
|OnSite Consulting||OnSite Consulting will be open 8:00 a.m to 5:00 p.m. and by appointment, Mondays through Fridays, except for the University holidays. Call 217-333-8628 or email email@example.com.|
|IT Pro Services||IT Pro Services will be available during their regular hours over most of the summer. During University holidays and reduced service days, IT Pro Services will not have on-site staffing but will be on call for emergencies. Contact (217) 244-1000 to report emergencies or leave messages.|
|Telecommunications||The Campus Information Operators will be available between 8:00 a.m and 5:30 p.m., Monday through Friday. You may reach the operators at (217) 333-1000 or by dialing "0" from a campus phone.|
|For CITES teleconference services, please dial (217) 333-0133 or email firstname.lastname@example.org to reach the Chief Operator. Conferences after business hours can be arranged.|
|The Service Request Management Office will be open from 8:30 a.m. to 5:00 p.m., Monday through Friday. The phone number is 333-1161.|
|Training Center||The Training Center (029 Illini Hall) will be open from 8:30 a.m. to 4:30 p.m., Monday through Friday.|