CITES | University of Illinois

News Archive

This page contains links to CITES news items since 2000.

Current News

Friday, November 21, 2014 - 10:45
The College of Education unveils a new technology-enhanced collaborative space for students and faculty.
Tuesday, November 18, 2014 - 11:15
Students are invited to give their input about mobile computing on campus. Food and refreshments will be provided.
Monday, November 17, 2014 - 17:45
Update: Webmail issues have been resolved.
Thursday, November 13, 2014 - 15:00
Team Folders make it easier for departments, organizations and groups to collectively store files on U of I Box.
Wednesday, November 12, 2014 - 10:45
The 2014 Illinois GIS Day conference will be held on November 19 and explore the latest issues in geospatial technology.
Tuesday, November 11, 2014 - 17:45
CITES and OPIA will be making web browsing on campus a little safer by blocking access to malicious websites from the campus network.
Tuesday, November 11, 2014 - 17:30
Hours for the various CITES facilities may vary from the norm during Thanksgiving Vacation, which begins Saturday, November 22, 2014 and ends Sunday, November 30, 2014. Instruction resumes Monday, December 1.
Tuesday, November 11, 2014 - 17:15
On Wednesday, November 12, Adobe Solutions Consultant Ryan Dietz will visit the University of Illinois to discuss a variety of Adobe services including Creative Cloud, Acrobat, and EchoSign.
Tuesday, November 11, 2014 - 17:00
The University of Illinois Webmasters will host another installment of their Webmaster Workshops, this time focusing on the University’s WordPress system, publish.illinois.edu (or PIE).
Tuesday, November 11, 2014 - 16:30

Effective immediately, non-.edu DNS domains registered through CITES will be automatically renewed by the registrar 60-90 days before they are scheduled to expire.  The Primary and Administrative domain contacts will receive a notification email prior to each auto-renewal, but will not need to respond affirmatively in order for the auto-renewal to proceed.

Thursday, November 6, 2014 - 16:00
CITES is celebrating the women who help us to provide the best possible service to this campus. Stay tuned to learn more about the awesome women that work here and watch our Twitter(@CITES) for the hashtag #WomenInTech.
Tuesday, November 4, 2014 - 16:45
CITES is celebrating the women who help us to provide the best possible service to this campus. Stay tuned to learn more about the awesome women that work here and watch our Twitter(@CITES) for the hashtag #WomenInTech.
Monday, November 3, 2014 - 16:45
CITES is celebrating the women who help us to provide the best possible service to this campus. Stay tuned to learn more about the awesome women that work here and watch our Twitter(@CITES) for the hashtag #WomenInTech.
Tuesday, October 28, 2014 - 17:00
All this week CITES will be celebrating the women who help us to provide the best possible service to this campus. Stay tuned to learn more about the awesome women that work here and watch our Twitter(@CITES) for the hashtag #WomenInTech.
Monday, October 27, 2014 - 14:00
All this week CITES will be celebrating the women who help us to provide the best possible service to this campus. Stay tuned to learn more about the awesome women that work here and watch our Twitter(@CITES) for the hashtag #WomenInTech.
Monday, October 27, 2014 - 10:15
As part of a pilot program, students, faculty and staff at the University of Illinois can get free access to NYTimes.com until the summer of 2015.

Archived News

Please note that this is an archive of past news items. The text and links in these news items have not been updated, and some may refer to web resources that have since disappeared.

Friday, November 21, 2014 - 10:45
The College of Education unveils a new technology-enhanced collaborative space for students and faculty.
Tuesday, November 18, 2014 - 11:15
Students are invited to give their input about mobile computing on campus. Food and refreshments will be provided.
Monday, November 17, 2014 - 17:45
Update: Webmail issues have been resolved.
Thursday, November 13, 2014 - 15:00
Team Folders make it easier for departments, organizations and groups to collectively store files on U of I Box.
Wednesday, November 12, 2014 - 10:45
The 2014 Illinois GIS Day conference will be held on November 19 and explore the latest issues in geospatial technology.
Tuesday, November 11, 2014 - 17:45
CITES and OPIA will be making web browsing on campus a little safer by blocking access to malicious websites from the campus network.
Tuesday, November 11, 2014 - 17:30
Hours for the various CITES facilities may vary from the norm during Thanksgiving Vacation, which begins Saturday, November 22, 2014 and ends Sunday, November 30, 2014. Instruction resumes Monday, December 1.
Tuesday, November 11, 2014 - 17:15
On Wednesday, November 12, Adobe Solutions Consultant Ryan Dietz will visit the University of Illinois to discuss a variety of Adobe services including Creative Cloud, Acrobat, and EchoSign.
Tuesday, November 11, 2014 - 17:00
The University of Illinois Webmasters will host another installment of their Webmaster Workshops, this time focusing on the University’s WordPress system, publish.illinois.edu (or PIE).
Tuesday, November 11, 2014 - 16:30

Effective immediately, non-.edu DNS domains registered through CITES will be automatically renewed by the registrar 60-90 days before they are scheduled to expire.  The Primary and Administrative domain contacts will receive a notification email prior to each auto-renewal, but will not need to respond affirmatively in order for the auto-renewal to proceed.

Thursday, November 6, 2014 - 16:00
CITES is celebrating the women who help us to provide the best possible service to this campus. Stay tuned to learn more about the awesome women that work here and watch our Twitter(@CITES) for the hashtag #WomenInTech.
Tuesday, November 4, 2014 - 16:45
CITES is celebrating the women who help us to provide the best possible service to this campus. Stay tuned to learn more about the awesome women that work here and watch our Twitter(@CITES) for the hashtag #WomenInTech.
Monday, November 3, 2014 - 16:45
CITES is celebrating the women who help us to provide the best possible service to this campus. Stay tuned to learn more about the awesome women that work here and watch our Twitter(@CITES) for the hashtag #WomenInTech.
Tuesday, October 28, 2014 - 17:00
All this week CITES will be celebrating the women who help us to provide the best possible service to this campus. Stay tuned to learn more about the awesome women that work here and watch our Twitter(@CITES) for the hashtag #WomenInTech.
Monday, October 27, 2014 - 14:00
All this week CITES will be celebrating the women who help us to provide the best possible service to this campus. Stay tuned to learn more about the awesome women that work here and watch our Twitter(@CITES) for the hashtag #WomenInTech.
Monday, October 27, 2014 - 10:15
As part of a pilot program, students, faculty and staff at the University of Illinois can get free access to NYTimes.com until the summer of 2015.
Thursday, October 16, 2014 - 15:15
Massive amounts of big data will be shared and analyzed across the Campus Advanced Research Network Environment.
Wednesday, October 15, 2014 - 17:00
Join CITES on October 28 and 29 for this online discussion about how innovations in design, technology, and teaching models are shaping the future of classroom instruction.
Wednesday, October 8, 2014 - 14:30
CITES has openings available for IT Field Consultants (Regular or Senior levels) which will be responsible for providing advice, consulting and technical support for campus academic, research, and administrative units; understanding the research, business, and learning environments of their assigned unit; determining the best fit of available IT services for the needs of the unit; specifying, acquiring and adapting technological solutions to unique unit requirements; and providing ongoing technical support.
Thursday, September 25, 2014 - 10:45
Effective Oct. 1, the CITES VPN is the supported campus VPN.
Thursday, September 25, 2014 - 08:00
New University of Illinois CIO, Mark Henderson, will present on Saturday, Sept 27 as part of the Info City CU Lecture series.
Thursday, September 25, 2014 - 08:00
The kickoff symposium on Tuesday, September 30 will launch a conversation about the technology resources that support research and learning on campus.
Tuesday, August 26, 2014 - 17:15
The Faculty Technology Open House will feature 40 technology services from across campus that can help faculty with their research and instruction.
Friday, August 22, 2014 - 16:00
CITES is giving away three Chromecasts. Find out how to win!
Thursday, August 21, 2014 - 15:45
In order to better help our customers, for the start of the Fall 2014 semester, CITES has set up multiple locations across campus where people can go to reset their password in-person. Please be aware that you may experience longer wait times than normal due to the amount of people who need password help at the beginning of the school year.
Wednesday, August 20, 2014 - 17:15
CITES is seeking a Director-level leader to provide oversight and policy management for financial, human resources, facility management, and administrative functions in support of the CITES mission.
Monday, August 18, 2014 - 08:00
CITES is very happy to welcome Mark Henderson to the University of Illinois where he will be serving as the new campus Chief Information Officer.
Tuesday, August 5, 2014 - 17:15
Due to security concerns, a number of individuals had their passwords expired by CITES this summer. If you are locked out of your account, CITES can help you set a new password.
Thursday, July 31, 2014 - 16:45
The CITES No Change period for the summer session begins at 12:01 a.m. on Thursday, August 7, 2014 and ends at 11:59 p.m. on Monday, August 11, 2014.
Thursday, July 31, 2014 - 15:30
A former CITES employee is honored with a memorial scholarship.
Friday, July 25, 2014 - 11:30
CITES has a software development replacement position at one of two different levels: Senior Software Developer or Lead Software Developer.
Friday, July 25, 2014 - 10:00
CITES has an opening for a Technical Service Analyst and a Visiting Technical Service Analyst who will provide assistance in the daily operations associated with CITES service support including prevention of problems and incidents resolution, eliminating recurring incidents, and minimizing the impact of incidents that cannot be prevented.
Wednesday, July 23, 2014 - 17:30
On Friday, August 1, 2014 at 5 pm, CITES will retire the CITES Help Desk Live Chat system.
Wednesday, July 16, 2014 - 15:30

On Thu Jul 24, 2014 between 10:00pm-12:00 midnight, the production Infoblox grid for the campus IPAM (DNS and DHCP) service will be upgraded from its current software version (6.5.0) to the latest release from the vendor (6.10.6).

Important Reminder for API Users

Tuesday, July 1, 2014 - 12:15

As of today, the transition announced in the previous post (Authoritative DNS Improvements) is complete: dns3.illinois.edu has replaced dns1.iu.edu as our off-site authoritative nameserver (in case of an Urbana campus outage), and our authoritative zones have been removed from dns1.iu.edu.

Thursday, June 5, 2014 - 08:00
CITES has two positions for a Windows Systems Administrator at one of three different levels. These positions will apply Microsoft server skills to the administration, security and support of the university’s award-winning enterprise Unified Communications deployment.
Tuesday, June 3, 2014 - 13:00
A new, more robust VPN solution is now ready for use on Windows and Mac computers, as well as Android and iOS mobile devices.
Thursday, May 29, 2014 - 17:15
CITES has an opening in the Networking group for either an Associate Network Service Engineer, Network Service Engineer, or Senior Network Service Engineer who will provide research, design, support, guidance, and problem resolution for client/server applications hosted by the Networking group.
Monday, May 12, 2014 - 14:15
CITES presents the results of our first annual faculty & staff satisfaction survey, an outside assessment of campus satisfaction with our services.
Wednesday, May 7, 2014 - 17:15
CITES has an opening for a Communications Network Specialist III who will be responsible for the overall coordination of the installation and maintenance of voice / data network circuits and related equipment.
Friday, May 2, 2014 - 09:45
Microsoft has released a critical security patch for all versions of their Internet Explorer web browser. CITES strongly recommends that you install the latest updates from Microsoft immediately if you are using any version of Internet Explorer.
Thursday, May 1, 2014 - 12:00
The primary CITES VPN is currently unavailable. Because of this outage, CITES is offering an alternative VPN.
Wednesday, April 30, 2014 - 16:30
Hours for the various CITES facilities may change during summer break, which begins Wednesday, May 7, and ends Monday, August 25.
Wednesday, April 30, 2014 - 09:45
This semester’s No Change period begins at 12:01 a.m. on Thursday, May 8, 2014 and ends at 11:59 p.m. on Tuesday, May 20, 2014.
Monday, April 14, 2014 - 11:00
Learn more about why and how CITES is blocking Windows XP computers from connecting to the campus network, and what you can do to get unblocked if you’ve connected a Windows XP computer to the network.
Thursday, April 10, 2014 - 13:00
Heartbleed is a security vulnerability that affects nearly two-thirds of the websites on the Internet. This news article has more information about Heartbleed and what you should do about it.
Tuesday, April 8, 2014 - 16:15
CITES has an opening for a Quality Assurance Analyst or Senior Quality Assurance Analyst who will work collaboratively with software developers, business analysts, and user interface designers to help ensure that the services we develop and provide to campus meet the needs of our faculty, staff, students, and other user groups.
Friday, April 4, 2014 - 17:30
The Pinnacle Communications Management Suite will be upgraded to the latest version on June 27, and several two-hour overview sessions outlining the impacts of the upgrade have been scheduled.
Friday, April 4, 2014 - 10:15
CITES has an opening for a Business Analyst position to partner with the Business Office and CITES' management to provide quantitative and budget analysis, cost and benefit analysis, support activity based costing and business operations to ensure excellent consumer service.
Tuesday, March 25, 2014 - 11:00
CITES has an opening for an eLearning Professional to work in the Digital Media group who will contribute to exciting new ventures including the launch and administration of a Streaming Media distribution engine and growth of our award winning e-text platform.
Wednesday, March 19, 2014 - 09:45

CITES Networking is pleased to announce two upcoming changes to our authoritative DNS infrastructure: dns3.illinois.edu will replace dns1.iu.edu as our off-site authoritative nameserver (in case of an Urbana campus outage), and IPv6 addresses will be added to our authoritative nameservers dns1.illinois.edu and dns2.illinois.edu.

For most customers, no action is required. However, action will be required for IT Pros who maintain slaved delegation zones.

Wednesday, March 19, 2014 - 09:45
Tuesday, March 18, 2014 - 15:00
CITES has an opening for a Network and Systems Administrator replacement position who will be responsible for providing network and server administration, end-user application and system level support for the CITES organization and provide support for components including business operations, research, teaching and learning, and critical campus service delivery
Tuesday, March 18, 2014 - 15:00
CITES has a software development replacement position at one of two different levels: Senior Software Developer or Lead Software Developer in our Project Delivery Unit.
Tuesday, March 18, 2014 - 15:00
CITES Project Delivery Unit is looking for an exceptional IT software development professional at one of three different levels: Software Developer, Senior Software Developer, or Lead Software Developer.
Wednesday, March 12, 2014 - 11:30
This is an open and continuous search. Applications will be reviewed on a business need basis through the closing date of this announcement.
Monday, February 24, 2014 - 08:00
Hours for CITES facilities may vary from the norm during Spring Break, which begins Saturday, March 22, 2014 and ends Sunday, March 30, 2014. There are no University holidays during this period.
Wednesday, February 12, 2014 - 14:15
This is an open and continuous search. Applications will be reviewed on a business need basis through the closing date of this announcement. CITES Application Services is looking for exceptional IT professionals who enjoy a challenge. Application Services is growing in the areas of Application Services Infrastructure and Web and Collaborative Services. We are looking for professionals with experience or interest in working with large email solutions that handle bulk mailing, alert mailing, and large volume traffic flow, as well as, experience or interest in spam and phishing defense.
Monday, February 10, 2014 - 13:45
CITES has two replacement positions for a Windows Systems Administrator at one of three different levels. These positions will apply Microsoft server skills to the administration, security and support of the university’s award-winning enterprise Unified Communications deployment using Microsoft Exchange and Microsoft Lync.
Thursday, February 6, 2014 - 08:00
Working with the Inclusive Illinois Committee and other campus partners, CITES will provide a live stream of the #ONECAMPUS event on February 6 at 7:30 pm.
Tuesday, February 4, 2014 - 11:30
CITES has an opening for a Visiting Senior Application Developer to develop, implement, and support .NET applications. This position will act as the primary point of contact for Classroom and Conference Media Engineering’s (CCME) application development and will serve as a contact for problem reporting and resolution, system status and availability and general procedural information pertaining to all applications (database and non-database).
Thursday, January 30, 2014 - 14:00
Effective June 27, 2014, at 5:00 P.M., the Centrex voice mail system will be retired. As a replacement, CITES is offering AT&T’s Unified Messaging Service. (The Lync voice mail system will continue unchanged.)
Thursday, January 30, 2014 - 13:45
If you use Lync as part of Unified Communications at the University of Illinois, it is important that you upgrade your Lync client by February 4th.
Thursday, January 9, 2014 - 08:00
CITES has openings for two Virtualization Systems Administrator positions at one of two different levels. These positions apply core system administration and security knowledge to the management and enhancement of a large-scale VMware infrastructure.
Tuesday, December 17, 2013 - 11:45
Since August, the Urbana campus has averaged more than 1,200 new U of I Box accounts every month.
Friday, December 13, 2013 - 10:15
If you haven't heard about the campus's IT Strategic Plan, there are several online resources that can help you learn more.
Friday, December 6, 2013 - 16:00
Hours for the various CITES facilities may vary from the norm during the winter break, which begins Monday, December 23, 2013 and ends Tuesday, January 21, 2014, the first day of classes for Spring Semester 2014.
Tuesday, December 3, 2013 - 10:45
CITES has an opening for an IT Security Engineer, Senior IT Security Engineer, or Lead IT Security Engineer based on experience. This position applies cross-disciplinary IT security knowledge to build IT systems that remain dependable in the face of malice, error, and mischance.
Tuesday, October 29, 2013 - 16:30
The CITES Storage and Backup team will decommission the old TSM server (adsm0.cso.uiuc.edu) on November 4, 2013.
Tuesday, October 29, 2013 - 16:00
Hours for the various CITES facilities may vary from the norm during Thanksgiving Vacation, which begins Saturday, November 23, 2013 and ends Sunday, December 1, 2013.
Thursday, October 24, 2013 - 10:00
CITES has an opening for a Network Engineer, Senior Network Engineer, or Lead Network Engineer who will identify, troubleshoot and resolve highly complex network issues efficiently.
Wednesday, October 2, 2013 - 17:00
CITES has openings for two Application Specialist positions at one of two different levels. These positions will be focused on developing, maintaining, and ensuring the success of the endpoint management portfolio for the Urbana campus.
Friday, September 27, 2013 - 11:30
CITES has an opening for a Network Service Engineer or Senior Network Service Engineer who will provide research, design, support, guidance, and problem resolution for a locally developed suite of network administration software tools as well as RADIUS and DNS/DHCP/IPAM services.
Monday, September 23, 2013 - 17:45
CITES is launching a new infographic series called "Ones and Zeros" that will use data to explain in greater detail how CITES helps our customers and how our services are utilized at the University of Illinois.
Wednesday, September 18, 2013 - 12:00
CITES has an opening for one IT Security Analyst position at one of three different levels who will primarily focus on the proactive and reactive systems and response to cybersecurity attacks on the campus, University systems, and computing resources.
Monday, September 16, 2013 - 14:30
We've selected one of our Twitter followers to win an Apple TV!
Wednesday, September 4, 2013 - 10:15
CITES has an opening for one Audiovisual Planner who will be responsible for Audiovisual project planning, contract execution, and financial tracking in the Classroom Conference Media and Engineering (CCME) group.
Thursday, August 22, 2013 - 08:00
Follow @CITES to enter to win a free Apple TV!
Monday, July 29, 2013 - 09:30
To conserve campus resources and reduce waste, the printed Student/Staff Directory is being replaced with the new Campus Directory.
Thursday, July 25, 2013 - 12:00
The National Federation of the Blind officially commended the University of Illinois for the eText digital textbook service provided by CITES.
Wednesday, July 17, 2013 - 08:00
CITES retired its old status web pages today. Going forward, CITES will use the new status system launched this week by Administrative Information Technology Services (AITS) to post service outage information.
Friday, July 12, 2013 - 08:00
During a change to our Exchange websites last night we encountered a problem that caused many of those people using Exchange on their mobile devices to receive incorrect username and password errors when trying to access their mail.
Monday, July 8, 2013 - 16:00

When using the CSV Import mechanism to add or modify Host records, your DNS changes may not propagate from IPAM to the main nameservers dns1.illinois.edu and dns2.illinois.edu. A workaround is available; please see Known Issues for details. This bug has been reported to the vendor.

Monday, July 8, 2013 - 16:00
Monday, July 8, 2013 - 16:00

When using the CSV Import mechanism to add or modify Host records, your DNS changes may not propagate from IPAM to the main nameservers dns1.illinois.edu and dns2.illinois.edu. A workaround is available; please see Known Issues for details. This bug has been reported to the vendor.

Tuesday, July 2, 2013 - 10:00

Due to the Blustem retirement, we have now updated the location of the SSL Request form. Please be aware that the old SSL request form at https://certmgr.cites.illinois.edu has moved. Update your bookmarks to point to the short URL at http://go.illinois.edu/sslrequest

Tuesday, July 2, 2013 - 10:00

Due to the Blustem retirement, we have now updated the location of the SSL Request form. Please be aware that the old SSL request form at https://certmgr.cites.illinois.edu has moved. Update your bookmarks to point to the short URL at http://go.illinois.edu/sslrequest

Tuesday, July 2, 2013 - 10:00
Friday, June 21, 2013 - 16:00
On June 28, 2013 the Bluestem login service will be retired. This announcement explains what services are replacing Bluestem.
Friday, June 14, 2013 - 17:30
CITES has an opening for one Information Standards and Compliance Analyst position at one of three different levels who is responsible for the creation & maintenance of campus IT security standards and provides consultation on their implementation.
Thursday, June 13, 2013 - 14:00
CITES has an opening for a Visiting Infrastructure Integration Analyst or Visiting Senior Infrastructure Integration Analyst who will design and implements data center policy for power distribution, cooling distribution, network distribution, firewall and remote access to the machine room.
Sunday, May 26, 2013 - 07:00
CITES identified another phishing attack pretending to be from the University of Illinois. This article has screenshots of the attack so that you can quickly identify and avoid this latest scam.
Thursday, May 23, 2013 - 13:00
Both CITES and ACES are retiring their e-Conferencing (Cisco MeetingPlace) systems on August 31st. After this date, no conferences - existing or new - can be held on this legacy conferencing service. All conferences currently scheduled on the CITES MeetingPlace system occurring after August 31st, 2013 MUST be rescheduled on Lync conferencing or elsewhere.
Thursday, May 9, 2013 - 08:00
CITES is looking for volunteers to help evaluate a new tool to help reduce the spread and impact of phishing attacks.
Tuesday, April 30, 2013 - 16:45
Hours for the various CITES facilities may vary from the norm during summer break, which begins Monday, May 13, and ends Monday, Aug. 26, the first day of classes for the Fall 2013 semester.
Friday, April 5, 2013 - 15:00
Beginning Monday, April 8, 2013, CITES will no longer allow certain types of files to be sent or received by @illinois.edu email addresses.
Tuesday, April 2, 2013 - 08:00
Check back here for continued updates on the Campus Phishing Attack and measures being taken.
Friday, March 29, 2013 - 08:00
For the last week some email sent from the campus is being rejected by other Universities and private companies. In order to help us address the issue, please review the information provided here.
Friday, March 8, 2013 - 11:00
Microsoft released a Mac Lync client update (14.0.4) in February, 2013 that enables many functions that were previously unavailable with USB devices on Lync for Mac 2011.
Tuesday, March 5, 2013 - 15:30
Hours for CITES facilities may vary from the norm during Spring Break, which begins Saturday, March 16, 2013 and ends Sunday, March 24, 2013. There are no University holidays during this period.
Thursday, January 17, 2013 - 08:00
U of I Box now offers to students, faculty and staff more than twice the free storage space of the six major cloud storage services combined.
Tuesday, December 11, 2012 - 08:00
Learn how video and the Illinois eText service allowed one large course to successfully replace large class lectures with smaller discussion groups.
Friday, November 16, 2012 - 11:00
Hours for the various CITES facilities may vary from the norm during Thanksgiving Vacation, which begins Saturday, November 17, 2012 and ends Sunday, November 25, 2012. Instruction resumes Monday, November 26.
Friday, November 16, 2012 - 08:00
The 2012-2013 Student/Staff Directory is ready to be distributed. Since Fall 2010, in order to help reduce both waste and costs to the Urbana campus, significantly fewer copies of theStudent/Staff Directory are printed and distributed.
Sunday, November 11, 2012 - 08:00
CITES Networking has implemented an extensive series of improvements and updates, and more improvements will be implemented in 2013.
Tuesday, November 6, 2012 - 08:00
CITES NetFiles will be retired December 21, 2012. In order to help you determine how or where to move your NetFiles materials, CITES has documented several alternative solutions, based on use cases. Information to assist your self-migration can be found at
Friday, September 14, 2012 - 11:00
The Urbana-Champaign Big Broadband (UC2B) project has been awarded the National Association of Telecommunications Officers and Advisors (NATOA) 2012 Community Broadband Project of the Year.
Monday, September 10, 2012 - 09:45
Two major changes are being implemented to the student NetID claim process later this fall.
Tuesday, September 4, 2012 - 14:45
A bug has been severely affecting users who are putting callers from the public telephone network on hold. This issue is causing callers to be disconnected unexpectedly.
Tuesday, August 14, 2012 - 14:15

On Tue Aug 21, 2012 between 5:00-7:00am, the production Infoblox grid for the campus IPAM (DNS and DHCP) service will be upgraded from its current software version (6.4.2) to the latest release from the vendor (6.5.0).

Wednesday, July 11, 2012 - 11:30
The July 2012 installment of the monthly UC at Illinois Newsletter is now available.
Monday, June 25, 2012 - 11:00

CITES Networking is pleased to announce that the DNS migration is now complete and campus DNS is now running on our new IPAM ("IP Address Management") platform. 

Friday, June 22, 2012 - 16:45
The four finalists for the new Deputy CIO and Executive Director of CITES will make presentations to the campus community and to CITES Staff.
Wednesday, June 20, 2012 - 08:15

News about the DNS service can now be found in our IPAM section at http://illinois.edu/blog/view/1010. Please update your bookmarks and be sure to modify your subscription settings accordingly.

Tuesday, June 19, 2012 - 10:00

Just a reminder to folks who deal with campus DNS record configuration: Beginning at 8:00AM on Wednesday, June 20, the IPAM team will be freezing DNS records to prepare for the migration on 6/23 to new integrated IPAM ("IP Address Management") platform.

Tuesday, June 5, 2012 - 16:45

On Tuesday, June 19th at approximately 10:00AM, ALL HINFO RECORDS WILL BE PURGED FROM CAMPUS DNS in preparation for the upcoming migration to the new IPAM platform.

Friday, June 1, 2012 - 14:15

As previously announced (http://illinois.edu/blog/view/786/74771), campus
DNS will be migrating to the new integrated IPAM ("IP Address Management")
platform on Saturday, June 23 2012.

Friday, June 1, 2012 - 14:15

As previously announced (http://illinois.edu/blog/view/786/74771), campus
DNS will be migrating to the new integrated IPAM ("IP Address Management")
platform on Saturday, June 23 2012.

CITES will offer the first of three hands-on IPAM training workshop
sessions at the IT Pro Forum on June 7th. If you would like to attend this
session, be sure to register for IT Pro Forum by 5PM today at

Wednesday, May 23, 2012 - 16:00
The May 2012 installment of the monthly UC at Illinois Newsletter is now available.
Friday, May 11, 2012 - 10:00

CITES Networking is pleased to announce that on Saturday, June 23, we will be migrating campus DNS to our new integrated IPAM ("IP Address Management") platform. It's finally here: our new platform will serve as the one-stop-shop for all DNS and DHCP self-service configuration.

Friday, May 11, 2012 - 09:45

CITES Networking is pleased to announce that on Saturday, June 23, we will be migrating campus DNS to our new integrated IPAM ("IP Address Management") platform. It's finally here: our new platform will serve as the one-stop-shop for all DNS and DHCP self-service configuration.

Friday, April 20, 2012 - 13:15
The April 2012 installment of the monthly UC at Illinois Newsletter is now available.
Tuesday, April 17, 2012 - 11:45
For IT Professionals: CITES observes a no change period at the end of the semester, to prevent network and service changes from impacting students during finals. If you have pending network or service changes, please schedule them before May 3 or after May 14.
Friday, April 13, 2012 - 11:45
Learn how to prevent your Mac from getting infected with the Flashback virus, and how to clean up an infection.
Wednesday, March 21, 2012 - 08:00
On March 21, CITES rolled out a redesigned web site.
Tuesday, March 20, 2012 - 08:30
The March Unified Communications newsletter is available.
Thursday, March 1, 2012 - 10:00

On Tue Mar 13, 2012 between 5:30-7:00am, the production Infoblox grid for the campus DHCP service will be upgraded from its current software version (6.1.3) to the latest release from the vendor (6.3.3).

Monday, February 27, 2012 - 13:45
CITES hires creative, innovative people to provide services to the faculty, staff, and students at the University of Illinois. Check out the latest job opportunities to see if you could contribute to a positive service-oriented environment at CITES.
Monday, February 27, 2012 - 13:30
Plan your move now to Illinois Compass 2g (powered by Blackboard Learn 9.1). Training is available on how to effectively integrate technology to your teaching and learning.
Friday, February 24, 2012 - 14:30
The February 2012 installment of the monthly UC at Illinois Newsletter is now available. Highlights include Lync account activations, e911 updates, training opportunities, and more.
Tuesday, February 21, 2012 - 10:00
In March, CITES will launch a redesigned web site that features improved navigation, highlighted news, and a new visual look.
Thursday, January 19, 2012 - 21:00
The January UC at Illinois Newsletter is now available.
Tuesday, December 20, 2011 - 15:00
The December 2011 installment of the monthly UC at Illinois Newsletter is now available, including information on device testing results, pricing information, the bridge period, and more.
Monday, December 12, 2011 - 10:15
New pricing for non-.edu domain names effective December 1, 2011
Tuesday, December 6, 2011 - 15:00
The Print 2011-2012 Student/Staff Directory is now available.
Thursday, December 1, 2011 - 08:00
Hours for the various CITES facilities may vary from the norm during the winter break, which begins Saturday, December 17, 2011 and ends Tuesday, January 17, 2012, the first day of classes for Spring Semester 2012.
Monday, November 21, 2011 - 11:00
Public Affairs assumed service management of MassMail and rolled out a new version, which is available at go.illinois.edu/massmail
Monday, November 21, 2011 - 08:00
Individuals who wish to transfer their university-provided cell services to their own responsibility MUST attend sessions on either Dec 1 or Dec 14. CITES staff and cellular service vendors will be available to assist you with forms and choices. No registration required.
Thursday, November 17, 2011 - 13:00
On November 17, 2011, Illinois Compass Second Generation made its campus-wide debut at Illinois. This is the most significant upgrade of Illinois Compass and the Blackboard software that powers it since CITES began running it in 2004. Users must choose to move to the second generation system in Spring, Summer or Fall 2012.
Friday, November 4, 2011 - 16:00
Hours for the various CITES facilities may vary from the norm during Thanksgiving Vacation, which begins Saturday, November 19, 2010 and ends Sunday, November 27, 2010. Instruction resumes Monday, November 28.
Tuesday, November 1, 2011 - 12:00
Express Email is no longer available to users as part of the campus-wide move to Unified Communications.
Tuesday, November 1, 2011 - 08:00
The November Unified Communications newsletter includes updates on the UC Voice Kickoff events, UC device options, upcoming training sessions, and more.
Friday, September 23, 2011 - 14:30
The September Unified Communications newsletter includes new updates on service managers, training opportunities, communication templates for IT pros, and upcoming deadlines.
Friday, September 2, 2011 - 13:30
The CITES campus DHCP service is now available to all departments as a beta offering.
Friday, August 26, 2011 - 09:00
As the Urbana campus transitions from CITES Express Email to UC Exchange 2010, please be aware that incoming graduate and professional students are still automatically receiving accounts on Express Email. As of September 15, 2011, no new Express accounts will be created. Therefore after that date, new graduate students will no longer get Express Email accounts and they will be required to setup Exchange accounts.
Wednesday, August 10, 2011 - 13:00
As of Aug. 15, campus will no longer be able to change forgotten NetID passwords by fax. One way to avoid having to come into the CITES Help Desk to reset a forgotten password is by setting up your CITES Security Questions now.
Thursday, July 28, 2011 - 08:00
For campus business managers: During FY12, CITES will be moving units from the current Centrex telephone system to the new Unified Communications voice system. Beginning with the CITES July 2011 billing cycle, units will notice changes in your monthly billing.
Monday, June 6, 2011 - 15:00
CITES is participating in World IPv6 Day on June 8th by providing IPv6 on wireless, native IPv6 DNS service, NTP over IPv6, and supporting other department's IPv6 efforts with new networks on IPv6. Networking will have a table outside the Help Desk from 10-4 to support users who have trouble getting IPv6 to work.
Friday, June 3, 2011 - 10:00
Stop by our poster session at the IT Pro Forum event on June 7, 2011.
Monday, May 23, 2011 - 15:00
This page contains information for graduate and professional students, faculty, staff, and retirees about how to choose to deactivate an unused Express Email account.
Friday, May 6, 2011 - 11:30
Effective May 5, 2011, our registrar has changed pricing and offerings for domain name registration.
Tuesday, April 26, 2011 - 16:00
Hours for various CITES facilities may vary from the norm during summer break, which begins Monday, May 16, 2011 and ends Monday, Aug. 22, 2011.
Tuesday, March 29, 2011 - 08:00
Beginning April 6, undergraduates will need to rename personal Google accounts based on NetID@illinois.edu email addresses.
Thursday, March 24, 2011 - 17:15
Executive Director of Public Safety, Barbara O'Connor and Chief Privacy & Security Officer, Mike Corn respond to the false active shooter alert sent on the morning of March 24.
Wednesday, March 2, 2011 - 10:30
Hours for the various CITES facilities may vary from the norm during the spring break, which begins Saturday, March 19, 2011 and ends Sunday, March 27, 2011.
Wednesday, March 2, 2011 - 08:30
The SSL certificate for Illinois Chat was renewed on March 1, 2011. If your IM client is displaying an error such as "The certificate for chat.illinois.edu could not be validated", we recommend that you upgrade your client to the latest stable version.
Wednesday, February 23, 2011 - 10:00
eduroam is a secured wireless network service that allows members of any eduroam participating institution to obtain Internet connectivity at other eduroam participating institutions, using their home institution's login credentials.
Tuesday, February 22, 2011 - 14:45
The last stage in the campus DNS re-architecture project is to replace our legacy authoritative DNS servers with the DNS appliance servers.
Tuesday, January 18, 2011 - 09:45

In October, 2010, CITES Network Services announced that the University of Illinois (including Urbana, UIS, UIC, and UA) would soon switch from Thawte, our current SSL vendor, to a new InCommon Certificate Service. Effective today, January 18, 2011, we are now issuing certificates exclusively through the new InCommon certificate service and are no longer issuing certificates purchased from Thawte.

Tuesday, January 4, 2011 - 16:00
Christmas morning brought an unexpected present to the University of Illinois email servers spam email messages and junk mail virtually disappeared.
Tuesday, December 21, 2010 - 10:00
On January 10, 2011, CITES will replace the Web TSR with a Services tab in Pinnacle.
Friday, December 3, 2010 - 08:00
Hours for the various CITES facilities may vary from the norm during the winter break, which begins Saturday, December 18, 2010 and ends Tuesday, January 18, 2011, the first day of classes for Spring Semester 2010.
Wednesday, December 1, 2010 - 14:00
U of I WebStore has a new look and feel.
Wednesday, November 24, 2010 - 10:15
University of Illinois WebStore will be unavailable on December 1, 2010, from 8:00 a.m. CST to 11:00 a.m. CST as we migrate to a new U of I WebStore user interface.
Tuesday, November 16, 2010 - 15:30
The InCommon Federation has launched a new InCommon Certificate Service, which provides the higher education institutions with unlimited server and personal certificates at one fixed annual fee. InCommon is offering this service through a partnership with vendor Comodo CA Ltd. UIUC will be switching from its current SSL vendor, Thawte, to this new service.
Friday, November 12, 2010 - 16:30
Stop by our poster session at the IT Pro Forum event on November 16, 2010.
Tuesday, November 9, 2010 - 14:00
Hours of operation for many CITES services will be reduced during the week of Thanksgiving break.
Tuesday, October 5, 2010 - 16:30
There are significant changes to the quantity and distribution of the print 2010-2011 Student/Staff Directory.
Thursday, September 30, 2010 - 10:30
Due to technical issues with the enrollment process, the roll out of MS Live @ Illinois to undergraduate students has been delayed. We are continuing with the phased-in rollout of Google Apps @ Illinois to these students, as well as their migration off of CITES Express Email.
Tuesday, August 24, 2010 - 09:15
Beginning August 30, all undergraduate students will be eligible to create Google Apps @ Illinois and/or MS Live @ Illinois accounts.
Wednesday, July 21, 2010 - 10:00
We are pleased to announce that we are now officially accepting Alpha customers for the campus DHCP service!
Tuesday, July 20, 2010 - 16:00
On July 22, 2010, the production version of the DNS Web Interface (Proteus) will be upgraded to the latest release from the vendor (3.1.1.64).
Thursday, July 8, 2010 - 09:45
Faced with budget reductions and a charge to offer state-of-the-art computing and telephony services to campus at the lowest costs, CITES is retiring several services provided by the Campus Information Operators.
Sunday, June 27, 2010 - 12:15
Certificates installed after 6/27/2010 require additional installation steps.
Friday, June 18, 2010 - 16:00
Beginning July 1, all faculty, staff, graduate and professional students on the U-C campus will be eligible for Windows Upgrades, Office, and Enterprise CAL licenses on University owned computers at no cost.
Monday, June 14, 2010 - 10:00
CITES Operator-Assisted Teleconferencing service is scheduled for retirement on June 30, 2010.
Thursday, April 29, 2010 - 11:15
CITES will begin outsourcing student email in May.
Monday, April 26, 2010 - 08:45
The CITES No Change Period is scheduled for May 6 through May 17.
Thursday, April 22, 2010 - 14:30
Hours for the various CITES facilities may vary from the norm during summer break, which begins Monday, May 17, 2010 and ends Monday, Aug. 23, 2010, the first day of classes for the Fall 2010 semester.
Wednesday, April 21, 2010 - 08:00
Earlier today, our campus antivirus vendor, McAfee, released an antivirus signature definition file (known as a "DAT") which contained a bug. This bug caused a number of computers running Windows XP to appear to be infected with a computer virus.
Tuesday, April 20, 2010 - 14:30
The content for CITES Academic Technology Services (formerly CITES Educational Technologies) will be moving on April 28.
Tuesday, April 13, 2010 - 16:15
On June 30, 2010, the legacy DNS host registration page will be retired.
Thursday, April 8, 2010 - 08:00
CITES Academic Technologies is looking for UIUC faculty, instructors, and TAs to help us research the benefits of online micro-lectures in teaching and learning.
Wednesday, March 10, 2010 - 11:30
Hours for the various CITES facilities may vary from the norm during the spring break, which begins Saturday, March 20, 2010 and ends Sunday, March 28, 2010.
Monday, January 11, 2010 - 13:15
On January 11, 2009, links to several CITES departmental services will be redirected to the official CITES domain and design schema.
Thursday, December 3, 2009 - 09:00
CITES will be observing the usual "no-change" period Thurs. Dec. 10th - Mon. Dec. 21st, to minimize the risk of service interruptions during the critical period leading up to and during final exams. Only emergency maintenance and patches will be applied during this time.
Thursday, December 3, 2009 - 08:00
Hours for the various CITES facilities may vary from the norm during winter break (12/19/09-1/19/10)
Monday, November 23, 2009 - 16:00
On Tuesday, November 24, CITES will add two new categories (Reference Library and Services for Departments) to the website navigation, and will remove the Page Tools tab. Please contact the CITES webmaster with questions and comments or the CITES Help Desk for assistance.
Wednesday, November 18, 2009 - 15:30
Hours of operation for many CITES services will be reduced during the week of Thanksgiving break.
Monday, November 16, 2009 - 10:00
Active Eraser, a tool that allows Windows users to securely delete files on their computer, is now available to all U of I staff and faculty at no cost through the University of Illinois WebStore.
Wednesday, October 28, 2009 - 12:30
All Adobe maintenance subscription offers have been updated to the new expiration date of November 30, 2011. All current Adobe maintenance subscribers should go to the WebStore "UPDATES" tab to renew your license maintenance to the new subscription period.
Friday, September 18, 2009 - 12:00
On September 23, Professor Mark Dressman will talk about using free social networking tools to develop teaching projects.
Thursday, April 23, 2009 - 12:30
At the request of the Office of the Chancellor, as of April 23, 2009 CITES will no longer issue new SSL certificates for the uiuc.edu domain.
Monday, March 16, 2009 - 12:15
Effective Monday March 16, 2009, certificate requests must have a minimum key size of 2048 bits.

Last updated Wednesday, May 2, 2012, 4:36 pm