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Get Started with Lync 2010 for Windows

This section contains Microsoft's Lync 2010 and 2011 help and training, integrated with University of Illinois-specific information and updates.
With Microsoft Lync 2010, it's easier than ever to reach out, share your thoughts, and work with others remotely. Lync 2010 ushers in a new connected experience, transforming every communication into an interaction that is more collaborative, engaging, and accessible.

What are the similarities and differences between Lync 2010 and Lync 2013?

See Comparing Lync 2013 and Lync 2010 to see a side by side comparison of the two versions' interfaces.

Lync 2010 Features

Connect with Presence, Instant Messaging (IM), and Contacts

The Presence indicator tells your colleagues whether you're free or busy at a given time. Instant messaging allows you to chat in real time. Your contacts list allows you to group your colleagues and organize their contact information.

Presence

Contacts

Instant messaging

Communicate with Voice and Video

You can answer, decline, or forward calls, join conference calls, make video calls, and record meetings.

Meet and Share Online

You can share voice, video, or your computer's desktop with your contacts whenever you wish. You can also use Outlook to schedule online Lync meetings. For colleagues who don't have Lync installed, Lync Web App allows them to participate in online meetings as well.

Set Options

You can adjust audio settings, set call forwarding, change your PIN, and more.

More help and information

See FAQ about Lync 2010.

FAST3 (A WebStore Service) provides Lync training on the Urbana-Champaign campus.

Microsoft provides online training videos demonstrating Lync 2010 features.

See UC Training for additional tools and resources.

The CITES Help Desk can help you with Lync 2010 issues.

 

 

Last updated Wednesday, May 7, 2014, 10:34 am