Massmail

This page contains information about Massmail, the campus mass email tool.

Massmail requirements and limitations

Massmail provides a convenient web interface to submit and distribute email to large campus audiences. Any student, faculty, or staff member of the University of Illinois at Urbana-Champaign can request to send Massmail. The following items are required to send Massmail:

Massmail delivery is not guaranteed to reach all individuals on campus immediately, since some people may check email infrequently or irregularly, while others may not have an email address. In addition, Massmail has been constructed to deliver messages only to certain broad categories of students, staff, or faculty, and so some campus members who do not fall into these categories may not receive Massmail messages. Finally, occasional system glitches may prevent information from reaching the full audience in a timely manner. See the Massmail Frequently Asked Questions for more information.

Audience and costs

The cost of a Massmail depends on the selected audience. Messages can be sent to one or more of the following five campus audiences. Each category is an "all or nothing" option:

Audience Category Cost
All Faculty
All Academic Professionals
All Civil Service Staff
$50 for any combination
All Undergraduate Students $150
All Graduate and Professional Students $50

If your message needs to go to a narrower audience than one of these categories (e.g., not all Undergraduate Students, but just first-year undergrads), consider Targeted Massmail or other options for sending bulk emails (see the page "Massmail FAQs").

Approval

Each Massmail must be approved by a designated University or campus administrative office before it is sent. Only an office that has jurisdiction over the entire Urbana-Champaign campus, or in some cases, the whole University, can approve a Massmail mailing. The following administrative offices can approve Massmail messages:

Related pages

Follow the links below (or use the navigation menu at the upper right of this page) to learn more about Massmail and actually send Massmail messages.

Massmail Frequently Asked Questions (FAQs) – Learn more about how Massmail works, and what its benefits and limitations are.

Should I Use Massmail? – There are many alternatives to Massmail that can be just as effective at delivering mass messages to large campus audiences. Find out more here.

How to Send a Massmail – This is a step-by-step guide to submitting a Massmail message for approval. Read this carefully before requesting any Massmail messages.

Massmail Home Page – This web-based interface allows users to submit, approve or reject, and release Massmail messages for delivery.

Help

For help with Massmail, please contact the CITES Help Desk at 217-244-7000 or email at consult@illinois.edu.