Unified Communications: Voice & More with Microsoft Lync
Getting Lync
- Make sure your account is enabled.
Log in to My UC to see whether your Lync account has been activated. - Sign the e911 Acknowledgement.
Log in and sign the e911 Acknowledgement. - Download and install Lync.
Lync is available for Mac and Windows from the Webstore.
Road map
Over the years, CITES has provided many individual services to campus, many of which will now be provided through one integrated service, Unified Communications (UC). UC at Illinois provides email, calendaring, telephony, voice mail, instant messaging and audio, video & web conferencing services through one offering.
It should be noted that even though CITES will now be providing UC at Illinois, many of the individual CITES services of the past will still continue.
Below is the road map for traveling between the individual CITES services and the new Unified Communications system services.
| Features | Separate service | Unified Communications service |
|---|---|---|
|
|
Express Email (retired) |
|
|
Calendar |
Oracle Calendar (retired) |
|
|
Instant messaging |
Microsoft Lync Instant Messaging with on-campus contacts automatically provided |
|
|
Online meetings (e-Conferencing, teleconferencing) |
||
|
Voice & phone |
||
|
Voice mail |
Microsoft Lync Voice Mail: |
|
|
Video chat & videoconferencing |
||
|
Contacts |
Electronic Directory |
Electronic Directory information is automatically integrated with UC email, calendaring, and messaging features |
For more information about how to use Unified Communications, see the CITES Lync pages, Microsoft's Lync Quick Start guides, and Microsoft's Lync training.
Local, live training about how to use Unified Communications is available from CITES Training Services. You can enroll online at the FAST3 website.