CITES Help Desk
The CITES Help Desk provides walk-in, phone, online chat, and email consulting for CITES services and other computing needs.
Hours (Spring 2010)
Walk-in: Room 1211 Digital Computer Lab
8:30 AM to 5:00 PM Monday through Friday
Laptop Support: Room 1211 Digital Computer Lab
8:30 AM to 4:30 PM Monday through Friday
The Help Desk looks at laptops by appointment only. Please call ahead to ensure that a timeslot can be reserved. Also note that the Help Desk cannot schedule appointments past 4:30 PM.
Phone: (217) 244-7000 or (800) 531-2531
8:30 AM to 8:00 PM Monday through Friday
Noon to 5:00 PM Saturday and Sunday
Email Support: consult@illinois.edu
8:30 AM to 8:00 PM Monday through Friday
Noon to 5:00 PM Saturday and Sunday
Live Chat: click the Live Help Chat button on any Help Desk web
page
8:30 AM to 8:00 PM Monday through Friday
Noon to 5:00 PM Saturday and Sunday
Fax: (217) 333-4368
The Help Desk is closed on campus holidays.
For complete information, including when we are open and how to contact us, see Contact Information
Services
Please see our CITES Help Desk Services web page for detailed information about the services we provide. The Help Desk also maintains a current listing of supported software.
