CITES Help Desk

The CITES Help Desk provides walk-in, phone, online chat, and email consulting for CITES services and other computing needs.

Hours (Summer 2009)

The Help Desk will be closed on Friday, July 3rd in observance of Independence Day. We will reopen at 8:30 AM on Monday, July 6th.

Walk-in: Room 1211 Digital Computer Lab
8:30 AM to 5:00 PM Monday through Friday
NOTE: We can only accept laptops until 4:30 P.M.

Phone: (217) 244-7000 or (800) 531-2531
8:30 AM to 5:00 PM Monday through Friday

Email: consult@illinois.edu
8:30 AM to 5:00 PM Monday through Friday

Chat: click the Live Help Chat button on any Help Desk web page
Live Help Chat is currently offline.

Fax: (217) 333-4368

The Help Desk is closed on campus holidays.

For complete information, including when we are open and how to contact us, see Contact Information

Services

Please see our CITES Help Desk Services web page for detailed information about the services we provide. The Help Desk also maintains a current listing of supported software.