CITES | University of Illinois

Contact

CITES values customer feedback. To improve our services, we need to hear how we're doing from your perspective.

Computer problems: CITES Help Desk

Having a computer, password, or networking problem? Contact the CITES Help Desk.

Phone: (217) 244-7000 or (800) 531-2531

Email: consult@illinois.edu

Hours: 8:30 to 5 Monday through Friday (except for University holidays). 
During the school year, some weekend hours are also available.
Visit the Help Desk contact page for current hours of availability.

Security problems: CITES Security

Viruses, spyware, or phishing got you down? Contact CITES Security.

Email: security@illinois.edu

Want to keep your system safe? The Security Calendar lists upcoming laptop clinics where you can bring your own computers for customized security updates.

Already got a problem? Reporting Security Incidents has contact points and guides.

 

Web pages: CITES Webmaster

Problem with our web pages? Contact the CITES Webmaster.