CITES | University of Illinois

Leaving Campus For Students

This page contains information about what happens to a student's CITES account when the student leaves the Illinois campus.

If you are leaving the Urbana campus, access to email and other network services may still be available to you depending on your circumstances.

NOTE: CITES system maintenance schedules may allow an account to remain active somewhat longer than the guidelines below. Do not assume that your account will remain active if you continue to have access beyond your deactivation date. In addition, violations of University policies regarding computing access may result in the immediate deactivation of your account.

Show all information | Outline view

Students who leave without graduating

Each semester CITES deactivates access to CITES services based on official University records. When your account is deactivated you will no longer have access to campus email, computer labs, and other network services.

Graduating Students/Alumni (December 2012 or later)

If you have graduated from the University of Illinois in December 2012 or later, congratulations. You will be able to continue to use many University resources, including:

Graduating Students/Alumni (before December 2012)

If you have graduated from the University of Illinois, congratulations. You will find useful information below regarding what will happen with your CITES student account.

1 semester after graduation

Illinois Email access is discontinued.

  • You will not be able to receive or check your Illinois email using Google Apps @ Illinois or Exchange.
  • You may choose to redirect your email to another address for up to one year past your deactivation date.
  • If you wish to take your email with you, see Moving Your Email to Another Service. You should move any email you wish to keep before the next-semester deadline.

Campus network access is discontinued.

1 year after graduation

Illinois Directory's email forwarding service is discontinued.

  • One year past graduation, Illinois Directory will stop forwarding email sent to your campus email address. Before this time is up, make sure that you have informed your email contacts of your new email address.
  • Your information in Illinois Directory will remain active for one more year.

2 years after graduation

  • Illinois Directory information service is discontinued two years after you graduate.

Finding a new electronic home

Before your deactivation date, you should establish new email and network accounts with other service providers.

Email accounts for Illinois graduates

Several major companies offer free email with large storage capacities, including:

Other institutions (work or school)

  • Many institutions, both corporate and educational, provide their members with network access.
  • We advise you to check the network usage policy of any organization you are joining before moving files or forwarding mail.

Internet Service Providers (ISPs)

  • Private ISPs allow you to purchase network access at a variety of speeds for a variety of monthly rates.
  • Most ISPs provide email addresses and a limited amount of file storage and web publishing space along with the network access you receive.
  • See Choosing a Network Provider for more information.

Forwarding email with Illinois Directory

Once you've established another email account, you can move existing email and forward new incoming email to your new account.

Moving existing email

If you wish to take your email with you, see Moving Your Email to Another Service. You should move any email you wish to keep before the 3 month deadline.

Forwarding new incoming mail

  • Log in to the Electronic Directory Editor redirection service before your deactivation date. Your email will forward to the account you specify for one year after your CITES account deactivates.
  • You should always use as your return address, as email sent to NetID@(somewhere) will not be forwarded.
  • NOTE: The forwarding feature in the Illinois email service will no longer function once your access is terminated. The only way to redirect your campus email is by forwarding your email through the Electronic Directory Editor).
  • NOTE: If you've subscribed to any mailing lists using your campus email address, you will need to change your subscription before your email account is deactivated. Some mailing lists require you to make subscription changes using the same email address that you first subscribed with.

To set up email forwarding via the Electronic Directory Editor:

It may take up to two hours for this change to become effective. Once effective, all email sent to your campus email address will be forwarded to the new email address.

  1. Go to the Electronic Directory Editor at
  2. Enter your NetID and NetID password when prompted.
  3. If you have more than one entry, you will be presented with a list of entries that you can edit. From that list, select your NetID entry. If you have only one entry, proceed to the next step.
  4. Find the field entitled email and enter your new email address, complete with the @ sign.
  5. Click Apply.
  6. Log out as instructed.


For help with your accounts when preparing to leave, contact the CITES Help Desk.

1211 Digital Computer Laboratory
1304 W. Springfield, Urbana


Last updated Wednesday, April 29, 2015, 9:15 am