CITES | University of Illinois

Accounts and Passwords

On this page you can find help with passwords, links to account login pages, and help to reset your password.

Reset Your Password

Managing your Passwords

Most campus faculty, staff, and students need access to password-protected services on a daily basis. For example, most will have at least three passwords: a NetID password, an EnterpriseID password, and an Active Directory password. Many people will have more than these.

Types of Passwords

Click on one of the links below to find out more about the password for that service. For more information about passwords, see the Guide to Passwords.

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Active Directory (AD) Password

Used for various services, including Exchange email and calendaring, Illinois Compass, and campus computer labs; also used by staff to log in to office workstations.
Length At least 8 characters Requirements and Limitations
  • Use at least one character from each of three character sets:
    • the uppercase alphabet (A-Z)
    • the lowercase alphabet (a-z)
    • numerals (0-9)
  • Do not use common words or names.
  • Do not reuse your most recent password.
  • Do not change your password twice within a 24-hour period.
Expiration? None
Where to Set, Reset, or Change CITES Password Manager
Where to Unlock your Account CITES Help Desk
217-244-7000
consult@illinois.edu
Where to Find Help CITES Help Desk
217-244-7000
consult@illinois.edu
Documentation

UIUC Active Directory

Eligibility for Exchange 2010 accounts

Changing your display name

e-Conferencing (Cisco MeetingPlace) Password

The Cisco MeetingPlace system used for e-conferencing (audio, video, and web conferencing) has its own password.
     
Where to Find Help CITES Help Desk
217-244-7000
consult@illinois.edu

Requirements and Limitations

  • Length: 6 to 11 characters
  • Includes 4 types of characters from:
    • Upper case
    • Lower case
    • Numeric
    • Punctuation (except $ is not allowed)
Where to Set, Reset, or Change https://e-conferencing.illinois.edu/password
Documentation e-Conferencing documentation
Cisco MeetingPlace web interface

EnterpriseID Password

(Not a CITES password; see Where to Find Help below.)

Used for various services, including registering for classes, applying for financial aid, and accessing official records.
   
Where to Set, Reset, or Change Enterprise Applications Self-Service
Where to Find Help AITS Service Desk
217-333-3102
servicedeskaits@uillinois.edu
   

Google Apps @ Illinois Password

The Google Apps @ Illinois service uses its own password.
Where to Set, Reset, or Change Partner Computing Password site
Where to Find Help CITES Help Desk
217-244-7000
consult@illinois.edu
Documentation Google Apps @ Illinois

ICS Computer Labs Password

Used in ICS lab locations.
Length 8 characters Requirements and Limitations

See the Requirements for Acceptable Passwords page.

Expiration? None
Where to Set, Reset, or Change CITES Password Manager
Where to Find Help Ask a site consultant at your location, or contact the CITES Help Desk.
Documentation Instructional Computing Services (ICS) Accounts

NetID Password

Forgot your NetID password? Also called Kerberos password.
Length 8-12 characters Requirements and Limitations

See the Requirements for Acceptable Passwords page.

 

Expiration? 1 year; see Annual NetID Password Expiration
Where to Set, Reset, or Change CITES Password Manager
Where to Find Help CITES Help Desk
217-244-7000
consult@illinois.edu
Documentation Your Network ID (NetID)


New to Campus? Leaving Campus?

  • Entering the Urbana Campus : New students, faculty, and staff, learn how to set up your accounts and passwords when you arrive on campus.
  • Leaving the Urbana Campus: Departing students, faculty, and staff, learn what happens to your accounts when you leave campus.

 

Last updated Tuesday, April 15, 2014, 1:55 pm