Managing Your Accounts and Passwords

On this page you can find help with passwords and links to account login pages.

Accounts

Information about what happens to your accounts when you leave campus.

Click on one of the links below to find out more about the password for that service.

For more information about passwords, see the Guide to Passwords.

Used for various services, including CITES NetFiles and Engineering WorkStations; also used by staff to log in to office workstations.
Length	At least 8 characters	Requirements and Limitations Use at least one character from each of three character sets: the uppercase alphabet (A-Z) the lowercase alphabet (a-z) numerals (0-9) Do not use common words or names. Do not reuse your most recent password. Do not change your password twice within a 24-hour period.
Expiration?	None
Where to Set, Reset, or Change	CITES Password Manager
Where to Find Help	CITES Help Desk 217-244-7000 consult@illinois.edu
Documentation	UIUC Active Directory

Used for the CITES Express Email service.
Length	8 characters	Requirements and Limitations See the Requirements for Acceptable Passwords page.
Expiration?	None
Where to Set, Reset, or Change	CITES Password Manager
Where to Find Help	CITES Help Desk 217-244-7000 consult@illinois.edu
Documentation	Guide to CITES Express Email

The CITES NetFiles service uses the Active Directory (AD) password (see above).

Where to Find Help	CITES Help Desk 217-244-7000 consult@illinois.edu
Documentation	Guide to CITES NetFiles

The EWS labs use the Active Directory (AD) password (see above).

Where to Find Help	217-244-7970 ews@uiuc.edu
Documentation	Engineering WorkStation (EWS) Accounts EWS User Documentation

(Not a CITES password; see Where to Find Help below.) Used for various services, including registering for classes, applying for financial aid, and accessing official records.

Where to Set, Reset, or Change	Enterprise Applications Self-Service
Where to Find Help	AITS Service Desk 217-333-3102 servicedeskaits@uillinois.edu

The Illinois Compass service uses the Active Directory (AD) password (see below).
Where to Find Help	CITES Help Desk 217-244-7000 consult@illinois.edu
Documentation	Teaching Software: Illinois Compass

Used in ICS lab locations.
Length	8 characters	Requirements and Limitations See the Requirements for Acceptable Passwords page.
Expiration?	None
Where to Set, Reset, or Change	CITES Password Manager
Where to Find Help	Ask a site consultant at your location, or contact the CITES Help Desk.
Documentation	Instructional Computing Services (ICS) Accounts

Forgot your NetID password? Also called Kerberos password.
Length	8-12 characters	Requirements and Limitations See the Requirements for Acceptable Passwords page.
Expiration?	1 year; see Annual NetID Password Expiration
Where to Set, Reset, or Change	CITES Password Manager
Where to Find Help	CITES Help Desk 217-244-7000 consult@illinois.edu
Documentation	Your Network ID (NetID)

Used for the Oracle Calendar service.
Length	8 characters	Requirements and Limitations See the Requirements for Acceptable Passwords page.
Expiration?	None
Where to Set, Reset, or Change	CITES Password Manager
Where to Find Help	CITES Help Desk 217-244-7000 consult@illinois.edu
Documentation	Oracle Calendar at UIUC