Managing Your Accounts and Passwords
Help with passwords (NetID, Active Directory, etc.), links to account login pages, and what happens to your accounts when you leave campus.
Collaboration and Calendaring
Help with MS Exchange, Oracle Calendar, file sharing via NetFiles, and collaboration technologies such as video conferencing.
Connecting to the Internet
Help with wireless, VPN setup, dialup access, walkup access, and other connectivity topics.
Managing Your Computer
Troubleshooting help for computer problems, and how to protect your computer, data, and identity from online threats. Home of CITES Security.
Telephone and Voice
Help with land line telephones, cellphones, voice mail, paging, and other phone-related topics.
Computer Labs and Classrooms
Campus computer labs and classrooms with computers, printers, scanners, and AV equipment.
Help with CITES Express Email accounts, MS Exchange accounts, Spam Control, quota management, and other email issues.
Online Teaching and Learning
Help with Illinois Compass for students and instructors, podcasting, and other digital media production.
News
New CITES Service URLs
On January 11, 2009, links to several CITES departmental services will be redirected to the official CITES domain and design schema. [11 Jan 2010]
2009-2010 Winter Break schedule
Hours for the various CITES facilities may vary from the norm during winter break (12/19/09-1/19/10) [03 Dec 2009]
Active Eraser now available to all staff/faculty
Active Eraser, a tool that allows Windows users to securely delete files on their computer, is now available to all U of I staff and faculty at no cost through the University of Illinois WebStore. [16 Nov 2009]
Jobs
Status of CITES Services
Check for service outages and known issues.